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Customer Service Representative

3 months ago

Bakersfield, United States Prime Sports Nutrition Full time

Customer Service Rep (CSR)

The responsibilities of the CSR include but are not limited to:

- Send abandoned checkouts
- Answer all DMs on socials
- Answer all messages on Emotive (app)
- Answer all text messages
- Answer the telephone and business cell phone
- Revise and update online orders accordingly
- Send individual text confirmations for online orders
- Greet and assist walk-in customers
- Handle customer returns per protocol
- Having a clear understanding of the brands carried and supplements sold
- Contacting customers to switch products/flavors when out of stock

What's in it for You
- Prime is not just a job, but a company where you can learn, develop, and build your career In addition to training and development opportunities we offer educational assistance so you can pursue your passions
- A benefits package designed with your total well-being in mind including generous paid time off, comprehensive benefit options for you & your family and more
- Discounts on in-store products
- Paid Gym Membership

*Benefits may vary by location and environment
- This is the salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's compensation level within the range will be based on several factors, including but not limited to geographic location, experience, relevant education, qualifications, skills, organizational needs, and performance. Prime provides a variety of benefits to employees and Paid Time Off. _
- Prime Sports Nutrition., including its subsidiaries and affiliates ("Prime") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer. _

Pay: $18.00 - $20.00 per hour

Expected hours: 25 - 35 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance

Experience level:

- 2 years

Shift:

- Rotating shift

Weekly day range:

- Rotating weekends

Work setting:

- In-person

Ability to Commute:

- Bakersfield, CA 93309 (required)

Ability to Relocate:

- Bakersfield, CA 93309: Relocate before starting work (required)

Work Location: In person