Administrative and Customer Service Assistant

2 weeks ago


Chula Vista, United States Energie Fuel Group Full time

Job Title**:Administrative and Customer Service Assistant**

Are you bilingual (Spanish/English) and looking for a part-time position? Do you want to dive into the world of business and work with a dedicated team? If so, we want to meet you

**Position**: Administrative and Customer Service Assistant
**Hours**: Part-time, 9 AM - 1 PM, Monday to Friday
**Location**: Eastside of Chula Vista
**Compensation**: $19.00 - $20.00 per hour, depending on experience

**About Us**:
**What You’ll Do**:

- Provide accurate information about products and services
- Assist customers with order placement, tracking, and returns
- Conduct outbound calls to follow up on customer issues or orders
- Maintain a good level of professionalism and customer service etiquette
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality
- Collaborate with team members to enhance overall customer experience

**Who We’re Looking For**:

- **Skills**: Great organizational skills, analytical thinking, and tech-savviness. Proficient with spreadsheets and quick to learn new software.
- **Communication**: Professional in both English and Spanish, with strong listening and coaching abilities.
- **Customer Focus**: Dedicated to improving customer service experiences, retaining customers, and providing technical support.
- **Hablar y escribir español correctamente.**

**Why You’ll Love Working With Us**:

- Small, supportive team with a fun, focused work environment.
- Opportunities to take ownership of your duties and continuously learn.
- Balance between dedicated work and light-hearted moments.
- This role is perfect for someone who enjoys supporting a team and prefers a stable, consistent work environment.

**Job Type**: Part-time

Pay: $19.00 - $20.00 per hour

Expected hours: 20 per week

**Benefits**:

- On-the-job training
- Paid time off
- Professional development assistance

Experience level:

- 10 years
- 11+ years
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years

Shift:

- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Chula Vista, CA 91910 (required)

Ability to Relocate:

- Chula Vista, CA 91910: Relocate before starting work (preferred)

Work Location: In person



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