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Event Supervisor

1 month ago

Antioch, United States Allied Universal® Full time

Event Supervisor - Levi Stadium

**Overview**:
Allied Universal® Event Services, North America's premier crowd management, event staffing, and consulting company, offers exciting careers that make you an integral part of the event excitement. Join a team that services thousands of entertainment venues like sports stadiums, concerts, convention centers, and more each year. Enjoy the flexibility of part-time work that fits your schedule. Our positions come with a range of benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, and more for most full-time event security jobs.

Allied Universal® Event Services is hiring for Event Supervisors to work part-time on event days at Levi Stadium in Santa Clara, CA. The Event Supervisor is primarily responsible to assist in all aspects of event day preparation and execution.

**The pay rate for this position is $27. 00/hr. An existing CA guard card, valid driver's license and clean driving record required. Must be available to work on event days, primarily weekends and evenings.**

**RESPONSIBILITIES**:

- Oversee the staffing, scheduling, and on-site training for Event Services Staff assigned to his/her shift and/or event
- Ensure that contract-required training and screening elements for personnel have been met
- Maintain overtime to a mínimal or preset requirement designated by Allied Universal Event Services
- Ensure quality of service and contract compliance by regularly inspecting event staff personnel and their job performance when assigned to his/her shift and/or assigned event
- Perform other operations and related functions (e.g., scheduling, payroll, review and maintain incident reports, event orders)
- Make recommendations for positive and negative personnel actions for those under his/her direct supervision
- Respond to client requests and guest incidents
- Write incident reports and activity reports as needed
- Make emergency notifications as necessary pursuant to site Event/Post Orders
- Provide direction and instruction to subordinates in regard to the performance of their duties
- Makes recommendations for physical security surveys and post orders
- Assists in all aspects of event day preparation and execution
- Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue
- Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities, and events
- Initiate a genuine, friendly, and personal greeting to our guests as they arrive at the facility entrance, aisle, concourse area or other location and offer a sincere “thank you" to complete each guest encounter
- Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience; ensure interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone
- Perform other related duties and responsibilities as assigned or required
- May drive a golf cart or company van to assist with logistics support or shuttle of staff members

**QUALIFICATIONS**:

- High School diploma or equivalent
- Prior work experience in a leadership role with 1- 3 years of event supervisory experience
- Work history must include:

- Excellent organizational skills that include the ability to multi-task and prioritize work
- Strong consultative, analytical, and problem-solving skills
- Ability to communicate effectively with leadership
- Outstanding oral and written communication skills
- Able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels

**PREFERRED QUALIFICATIONS**:

- Associate's degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field
- Prior human resources, recruiting, scheduling or logistics experience in a service industry business
- Work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high-volume setting
- Prior military or law enforcement experience

**BENEFITS**:

- Commuter discounts offered
- Weekly pay
- Schedules that fit with your personal life goals
- Ongoing paid training programs and career growth opportunities
- Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

**Closing**:
**Requisition ID**: 2024-1211921

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