Dispatcher
2 months ago
National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com.
**Responsibilities:**
+ Directs and monitors daily assignments; schedules drivers and assigns vehicles to ensure daily coverage of all routes.
+ Ensures direct and indirect daily activities of drivers are assigned and accomplished on-time.
+ Communicates all relevant details of driving assignments to drivers to ensure proper execution.
+ Assist drivers with routing directions and directs them to perform special services when required.
+ Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for staff violations of company policies.
+ Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
+ Notifies stakeholders and location personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
+ Maintains route documentation and records (relevant contract requirements, customer information, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements.
+ Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
+ Maintains high compliance to dispatch standard operating procedures.
+ Handles customer concerns and requests for information in an expeditious and professional manner.
+ Escalates unresolved issues to management as appropriate.
+ Other duties as assigned
**Qualifications**
+ High school diploma or GED
+ Previous dispatch experience is preferred;
+ Knowledge of surrounding geographic area to ensure effective and efficient routing.
+ Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
+ Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
+ Ability to read and interpret documents and instructions from customers and other team members
+ Ability to perform work activities requiring cooperation and instruction
+ Ability to function in a fast-paced environment, under substantial pressure
+ Ability to work within the appropriate level of independence
+ Ability to problem solve
+ Ability to operate two-way and emergency radio systems
+ Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
+ Ability to use Microsoft Office Program and computerized routing software.
+ Ability to work independently
+ Ability to read road and street maps
+ Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
+ Bi-lingual abilities a plus
_We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._
_At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law._ _National Express LLC's independent subsidiaries and affiliates are an equal employment opportunity (_ _EE_ _O) employer_
_The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._
We have other current jobs related to this field that you can find below
-
Helper Residential
1 month ago
Antioch, California, United States WM Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.I. Job SummaryDriver Helper teams with Route Driver and assists in the collection of Waste and /or Recyclable...
-
Helper Residential
1 month ago
Antioch, United States WM Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job Summary Driver Helper teams with Route Driver and assists in the collection of Waste and /or Recyclable...
-
Power Gen Senior Plant Engineer
1 week ago
ANTIOCH, United States PG&E Corporation Full timeRequisition ID # 158982 Job Category: Engineering / Science Job Level: Individual ContributorBusiness Unit: Operations - OtherWork Type: OnsiteJob Location: Antioch Department Overview Power Generation operates and maintains PG&E's hydroelectric, fossil, solar generation, and battery storage facilities, providing approximately 5,300 megawatts of...
-
Power Gen Senior Plant Engineer
2 weeks ago
ANTIOCH, United States PG&E Corporation Full timeRequisition ID # 158982 Job Category: Engineering / Science Job Level: Individual ContributorBusiness Unit: Operations - OtherWork Type: OnsiteJob Location: Antioch Department Overview Power Generation operates and maintains PG&E's hydroelectric, fossil, solar generation, and battery storage facilities, providing approximately 5,300 megawatts of...
-
HVAC Commercial Installer
1 week ago
Antioch, United States Roscoe Brown Inc Full timeJob DescriptionJob DescriptionHVAC Commercial InstallerRoscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years we have been dedicated to employee success. We are hiring skilled HVAC Commercial Installers! The ideal HVAC Commercial Installer:Ability to successfully install commercial HVAC units and lead a team.Desire to...
-
HVAC Commercial Installer
1 month ago
Antioch, United States Roscoe Brown Inc Full timeJob DescriptionJob DescriptionHVAC Commercial InstallerRoscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years we have been dedicated to employee success. We are hiring skilled HVAC Commercial Installers! The ideal HVAC Commercial Installer:Ability to successfully install commercial HVAC units and lead a team.Desire to...
-
Warehouse Associate
2 months ago
Antioch, United States TransChicago Truck Group Full timeJob DescriptionJob DescriptionTransChicago Truck Group is a leader in truck and truck related products and services. Our mission is to continually seek better ways of doing business. To differentiate ourselves from our competitors. All our activities are structured to recognize and exceed the expectations of our customers.What will you enjoy doingThe...
-
Warehouse Associate
1 week ago
Antioch, United States TransChicago Truck Group Full timeJob DescriptionJob DescriptionTransChicago Truck Group is a leader in truck and truck related products and services. Our mission is to continually seek better ways of doing business. To differentiate ourselves from our competitors. All our activities are structured to recognize and exceed the expectations of our customers.What will you enjoy doingThe...
-
Warehouse Associate
2 months ago
Antioch, United States TransChicago Truck Group Full timeTransChicago Truck Group is a leader in truck and truck related products and services. Our mission is to continually seek better ways of doing business. To differentiate ourselves from our competitors. All our activities are structured to recognize and exceed the expectations of our customers. What will you enjoy doing The Warehouse Associate is responsible...
-
Gate Clerk
3 weeks ago
Antioch, United States Lazer Logistics Careers Full time* Be the front-line hero of our logistics operation! We're seeking a detail-oriented Gate Clerk to ensure a smooth operation and to join our growing team! * * Why join us? * * *Career Growth: Opportunities for advancement within our expanding company!* * *Weekly Pay and Full Benefits!* * *Overtime after 40* * *$16.00 Per Hour plus $1.00 shift...
-
Refrigeration / HVAC Technician needed
5 days ago
Antioch, United States Fastcility Corporation Full timeJob DescriptionJob DescriptionCommercial food service equipment repair agency looking for field service technicians to provide service across the greater Nashville, TN region. In addition to commercial HVAC / Refrigeration service, servicing and installation on foodservice, frozen beverage, coffee and soda fountain equipment will be the majority of the...
-
Yard Auditor
3 weeks ago
Antioch, United States Lazer Logistics Full timeBe the front-line hero of our logistics operation! We're seeking a detail-oriented Yard Auditor to ensure a smooth operation and to join our growing team! Why join us? Career Growth: Opportunities for advancement within our expanding company! Weekly Pay and Full Benefits! Overtime after 40 $16.00 Per Hour plus $1.00 shift differential available...
-
Gate Clerk
3 weeks ago
Antioch, United States Lazer Logistics Full timeBe the front-line hero of our logistics operation! We're seeking a detail-oriented Gate Clerk to ensure a smooth operation and to join our growing team! Why join us? Career Growth: Opportunities for advancement within our expanding company! Weekly Pay and Full Benefits! Overtime after 40 $16.00 Per Hour plus $1.00 shift differential Supportive Team...
-
CDL-A Teams: TOP TEAM PAY IN THE NATION
2 weeks ago
Antioch, United States US Xpress Teams Full timeCDL-A Teams: TOP TEAM PAY IN THE NATION & UP TO $15,000 SIGN ON BONUS/SPLIT!Your team can average $200,000 or more!Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week!Don't have a team partner? We will help you find the right partner with our TEAM match program!Or make your own team! Now's the time to bring on a family member or...
-
Security Operations Manager
1 week ago
Antioch, United States Brosnan Risk Consultants Full timeCompany Overview/Benefits: Brosnan is looking for an Operations Manager PTO, Medical, Dental, Vision, and Company Match 401k up to 4%. Great Company with real opportunities for growth and advancement. Here at Brosnan Risk Consultants, our culture encourages and supports diversity throughout the workplace! We offer both full-time and part-time...
-
Service Administrator
2 months ago
Antioch, United States Garaventa Lift Full time $45,000Career Opportunity:Garaventa Lift has a long-standing reputation as a world-class manufacturer specializing in LU/LA elevators, home elevators, and platform wheelchair lifts. Our passion is in creating an accessible world by developing and distributing products which promote barrier free access for all!Currently, we are seeking full-time Service...
-
Special Events Service Tech
4 weeks ago
Antioch, United States United Site Services Full timeAbout USS: You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country....
-
Antioch, United States Ideal Building Solutions Full timeJob DescriptionJob DescriptionIdeal Building Solutions is a specialty contractor in the fields of commercial roofing and fall protection. Our purpose is to Do Hard Things & Become Better Versions of Ourselves daily! We have created an environment where people can thrive during challenges, solve complex problems, and become better versions of themselves. Our...
-
Commercial Roofing Service Department Manager
2 months ago
Antioch, United States Ideal Building Solutions Full timeJob DescriptionJob DescriptionIdeal Building Solutions is a specialty contractor in the fields of commercial roofing and fall protection. Our purpose is to Do Hard Things & Become Better Versions of Ourselves daily! We have created an environment where people can thrive during challenges, solve complex problems, and become better versions of themselves. Our...
-
Office Manager
2 months ago
Antioch, United States 48forty Solutions Full timeJob DescriptionJob Description48forty Solutions is the largest pallet management services company in North America. We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. 48forty Solutions is truly Pallet Management Made Simple. Our operations workforce is the heart and soul of our...
