Front Desk Admin

1 week ago


Los Angeles, United States The Los Angeles Headache Center Full time

**The Los Angeles Headache Center board-certified are migraine specialists & neurologists committed to providing excellent neurological care to the community.**

**We are looking for a **LONG TERM** Front Desk/Medical Assistant to join our team**

**Skills/Qualifications**: Must have at least 2 yrs of experience in the medical field. Must have certification in Medical Assistant or equivalent. Strong verbal and written communication skills, strong organizational and interpersonal skills, professionalism at all times, patient focus, confidentiality, bedside manner, medical teamwork.

Job description: Responsible for patient care under the direction of a physician or licensed health care provider.
- **RESPONSABILITIES INCLUDE, BUT ARE NOT LIMITED TO**:_
- CHECK IN AND OUT PTS
- COLLECT BALANCES DUES, COPAYS ETC.
- SCANNING NEW PT FORMS+ INSURANCE, ID CARDS
- MAKING SURE THE SCAN FOLDER IS CLEARED FROM UNWANTED SCANS
- ENTER ALL INSURANCE INFO, HOME ADDRESS IN EMR SYSTEM
- ANSWER PHONE CALLS AND PROCESSING TELEPHONE MESSAGES (RING#1)
- SCHEDULING: BOTOX, F/U, NEW PTS
- APPOINTMENT CONFIRMATION
- ENTERING ALL NEW PTS TO EMR SYSTEM BEFORE THEY ARE SEEN
- APPOINTMENT CONFIRMATION SHOULD BE MADE 1 WK BEFORE TO KEEP SCHEDULE FULL
- IN CHARGE OF CHECKING BENEFITS AND BALANCES FOR ALL PTS SCHEDULED
- MAKING SURE ALL CASH PAYING PTS HAVE NOTES TO COLLECT FEE BEFORE THEY ARE SEEN. ESPECIALLY THOSE WHO HAVE VIRTUAL APPOINTMENTS. COLLECT CC TO CHARGE AT THE TIME OF APPOINTMENT.
- MAKING SURE ALL NEW VIRTUAL APPOINTMENTS, SUCH AS ZOOM, PHONE, FACETIME APPOINTMENTS NEW PT FORMS ARE UPLOADED BEFORE THE PT IS SEEN INCLUDING INSURANCE INFO
- MEDICATION REFILLS IF NEEDED E-SCRIPT
- SORTING OUT FAXES DAILY AND UPLOADING TO PT CHARTS AS SOON AS IT IS RECEIVED
- PRINTING LABS, DIAGNOSTIC TESTS, REPORTS REVELANT FOR PT CARE FOR MD REVIEW
- ALL DOCUMENTS FAXING NEEDS TO BE DONE SAME DAY. FOR EXAMPLE: MRI SLIPS, MEDICATION REFILLS, REPORTS
- POINT OF CONTACT FOR SCHEDULING REPS AND COORDINATE LUNCH
- IN CHARGE OF MESSAGING REPS FOR SAMPLES
- LA CARE AUTHORIZATIONS IF NEEDED
- IN CHARGE OF SORTING OUT THE ADMIN EMAIL AND REPLY TO EMAILS IF NEEDED
- **Additional Responsibilities**:_
- Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Maintain professional appearance and personal conduct at all times.
- Establish and maintain effective working relationships with physicians, staff and management.
- Effectively cope with typical job stress.
- Document work processes as required
- Perform other duties as assigned.

**Job Types**: Full-time, Part-time

Pay: From $22.50 per hour

**Benefits**:

- 401(k)

Schedule:

- 8 hour shift

**Experience**:

- EMR systems: 2 years (required)
- Vital signs: 2 years (preferred)

License/Certification:

- BLS Certification (preferred)
- Certified Medical Assistant (required)

Work Location: In person


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