Call Center Representative

3 weeks ago


Brooklyn, United States LaSante Health Center Full time

**Responsibilities**:

- Answer incoming calls courteously and promptly, confirming customers' language preferences as you assist them.
- Record information accurately into ECW
- Provide assistance and information to enhance patient experience.
- Serve as a liaison between patients and the health Center, directing calls to appropriate departments as needed.
- Assist with additional tasks and projects as directed by supervisor.

**Qualifications**:

- Verbal communication skills
- Customer service experience
- Active listening skills
- Computer literate



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