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Hotel Front Desk Agent
3 months ago
**Motel 6, Woodland, CA**
**Job Title**:Hotel Front Desk Agent
**Job Category**:Hospitality
**Location**:Woodland, CA
**Position Type**:Full-Time or Part-Time
**Role and Responsibilities**:
- Check-in/check-out customers using property management software (PMS) and receive and manage reservations made online and telephonically.
- Inform customers of all on-site amenities, policies and any relevant information.
- Ability to be flexible with work schedules.
- Handle and resolve guest complaints.
- Invoice and bill guests for their stay and services used.
- Communicate with guests to better understand their individual needs to provide them with the best service possible.
**Preferred Skills**:
- Experience in hospitality operations
- Strong written, verbal communication, and customer service skills.
- Computer proficiency to include Excel, Word, E-mail, Property Management Software (guest reservation software) etc.
- Bi-lingual (English + Spanish) speaking preferred
- Good Communicator
- Organized'
'
Work Remotely
- No
**Job Types**: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: No more than 40 per week
**Benefits**:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
**Education**:
- High school or equivalent (preferred)
Work Location: In person