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Hotel Front Desk Agent

3 months ago


Woodland, United States Motel 6 Woodland, CA – Sacramento Airport Full time

**Motel 6, Woodland, CA**

**Job Title**:Hotel Front Desk Agent

**Job Category**:Hospitality

**Location**:Woodland, CA

**Position Type**:Full-Time or Part-Time

**Role and Responsibilities**:

- Check-in/check-out customers using property management software (PMS) and receive and manage reservations made online and telephonically.
- Inform customers of all on-site amenities, policies and any relevant information.
- Ability to be flexible with work schedules.
- Handle and resolve guest complaints.
- Invoice and bill guests for their stay and services used.
- Communicate with guests to better understand their individual needs to provide them with the best service possible.

**Preferred Skills**:

- Experience in hospitality operations
- Strong written, verbal communication, and customer service skills.
- Computer proficiency to include Excel, Word, E-mail, Property Management Software (guest reservation software) etc.
- Bi-lingual (English + Spanish) speaking preferred
- Good Communicator
- Organized'

'
Work Remotely
- No

**Job Types**: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Employee discount
- Flexible schedule

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

Work Location: In person