Service Coordinator

6 days ago

Milwaukee, United States Total Energy Systems, LLC Full time

**Purpose**: Total Energy Systems, LLC is seeking a qualified Service Coordinator to work out of our De Pere, WI facility. The employee will be responsible for the day-to-day on-going service administrative support, technician support, and customer service as it pertains to the service department.

**Essential Duties and Responsibilities**:To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned.

**Key Job Accountabilities**:
1. Answer incoming service call requests and prioritize all service requests using service schedule to schedule technicians effectively and productively

2. Create and maintain customer account information in company database

3. Create and maintain planned maintenance company database

4. Communicate with technicians and customer to prepare recommended service estimates and provide to customer

5. Assist Customer Service team with Planned Maintenance and Extended Warranty Estimate when needed to receive approval or schedule a service call or PM visit.

6. Follow-up with customers on all planned maintenance agreements and recommended service estimates provided to secure the business and schedule technicians

7. Track all estimate activity using the company CRM database

8. Upon receipt of approved estimate, enter all estimate information into appropriate tracking systems for execution

9. Work with Customer Service personnel to renew planned maintenance agreements upon end of the agreement term

10. Work with Service Administration and Parts department to register and invoice for extended warranties sold

11. Attend all Service meetings, conference calls and training sessions as required

12. Perform Service Invoicing Functions and Processes as required

13. Assist with customer support for all Service customers as requested by the Service Manager including problem resolution, information requests and collection of accounts receivable.

14. Assist in daily operation of the Branch and support technicians as needed

15. Effectively communicate among multiple branches and headquarters

16. Coordinate multiple activities and schedules

17. Other duties as assigned

**Skills/Abilities/Requirements/Experience**:
1. Associates degree (A.A.) or equivalent from two year college, or technical school, or six months to one year related experience, and/or training or equivalent combination of education and experience

2. Required valid drivers license

4. Self-starter, exercises good judgment, is proactive, and demonstrates timely follow-through

5. Practiced organizational skills; adhering to timelines and schedule; and attention to detail

6. Professional and effective skills of written and verbal communication

7. The ability to work under little supervision.

8. Maintain certain levels of confidentiality.

9. The ability to work and interact with co-workers in a professional manner

**Work Environment**:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position will be working primarily indoors or outdoors in a climate controlled, smoke free environment, but also requires the employee to be moving through other areas on a regular basis. From this movement, the employee will encounter varying temperatures from these areas. The normal auto and air travel hazards will apply. The noise level in the work environment is usually moderate, but can be higher in other areas.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Pay: From $25.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

  • Service Coordinator

    1 week ago

    Milwaukee, Wisconsin, United States Gene B. Glick Company, Inc. Full time

    _We are searching for a Service Coordinator to assist the families at our Meetinghouse apartment community._Responsible for assuring that residents are linked to the specific supportive services and resources they need to continue living independently, achieve the goal of retaining occupancy, and contributing to the residents'...

  • Family Service Coordinator

    4 weeks ago

    Milwaukee, United States Curative Care Full time

    Love where you work!Are you searching for a job where you look forward to each day's challenges and rewards?At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives.We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Family Service Coordinators provide case...

  • Family Service Coordinator

    1 month ago

    Milwaukee, United States Curative Care Full time

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program.Family Service Coordinators provide case...

  • Family Service Coordinator

    3 weeks ago

    Milwaukee, United States Curative Care Full time

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program.Family Service Coordinators provide case...

  • Service Desk Coordinator

    2 months ago

    Milwaukee, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionPaul Mitchell The School [insert school name here] is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the...

  • Show Services Coordinator

    2 weeks ago

    Milwaukee, United States DERSE INC Full time

    Description: Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life! We believe in committing to a...

  • Advantage Services Coordinator

    4 weeks ago

    Milwaukee, United States Glenbrook Services Full time

    JOB REQUIREMENTS: Description CommonBond Communities invites qualified applicants to apply for an Advantage Services Coordinator position in St. Paul, MN. This position is full-time Monday-Friday (40 hours a week), with regular hours, plus some evenings and weekends throughout the year for community events. The primary responsibility of the Advantage...

  • Advantage Services Coordinator

    3 weeks ago

    Milwaukee, United States Glenbrook Services Full time

    JOB REQUIREMENTS: Description CommonBond Communities invites qualified applicants to apply for an Advantage Services Coordinator position in St. Paul, MN. This position is full-time Monday-Friday (40 hours a week), with regular hours, plus some evenings and weekends throughout the year for community events. The primary responsibility of the Advantage...

  • Customer Service Coordinator

    1 day ago

    Milwaukee, United States Boucher Group Full time

    **Gordie Boucher Ford of Menomonee Falls is looking to hire a Customer Experience Coordinator** **POSITION**: Gordie Boucher Ford of Menomonee Falls is actively looking to hire a Customer Experience Coordinator for their busy, fast-growing service department. Job responsibilities include: - Receive and schedule incoming calls for service appointments. -...

  • Customer Service Coordinator

    4 weeks ago

    Milwaukee, United States Boucher Group Full time

    **Gordie Boucher Ford of Menomonee Falls is looking to hire a Customer Experience Coordinator** **POSITION**: Gordie Boucher Ford of Menomonee Falls is actively looking to hire a Customer Experience Coordinator for their busy, fast-growing service department. Job responsibilities include: - Receive and schedule incoming calls for service appointments. -...

  • Support & Service Coordinator

    1 month ago

    Milwaukee, United States Curative Care Full time

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in families' lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we are one of the Journal...

  • Support & Service Coordinator

    1 week ago

    Milwaukee, United States Curative Care Full time

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in families' lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we are one of the Journal...

  • Support & Service Coordinator

    3 weeks ago

    Milwaukee, United States Curative Care Full time

    Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in families' lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we are one of the Journal...

  • Support and Service Coordinator

    4 weeks ago

    Milwaukee, Wisconsin, United States Wisconsin Community Services Full time

    Job Responsibilities: Position Summary: The CLTS Waiver Program is one of Wisconsin's Home and Community Based Services (HCBS) Medicaid Waiver programs, federally authorized under 1915(c) of the Social Security Act. HCBS waiver programs provide Medicaid funding that may be used to fund allowable support and services that promote individuals in the...

  • Support and Service Coordinator

    2 months ago

    Milwaukee, Wisconsin, United States Wisconsin Community Services Full time

    Job Responsibilities: Position Summary: The CLTS Waiver Program is one of Wisconsin's Home and Community Based Services (HCBS) Medicaid Waiver programs, federally authorized under 1915(c) of the Social Security Act. HCBS waiver programs provide Medicaid funding that may be used to fund allowable support and services that promote individuals in the...

  • Integrated Service Coordinator

    2 weeks ago

    Milwaukee, United States Milwaukee County Full time

    Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human...

  • Integrated Service Coordinator

    2 weeks ago

    Milwaukee, United States Milwaukee County Full time

    Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human...

  • Service Coordinator

    2 weeks ago

    Milwaukee, United States Gene B. Glick Company, Inc. Full time

    _**We are searching for a Service Coordinator to assist the families at our Meetinghouse apartment community.**_ Responsible for assuring that residents are linked to the specific supportive services and resources they need to continue living independently, achieve the goal of retaining occupancy, and contributing to the residents’...

  • Family Services Coordinator

    4 days ago

    Milwaukee, United States Ronald McDonald House Charities Full time

    **Who we are**: Ronald McDonald House Charites® of Eastern Wisconsin, Inc. (RMHC or House) is a premiere Wisconsin nonprofit established to keep families together and promote the health and well-being of children. RMHC is committed to an inclusive culture where the organization lives the core values of communication, creating connections, community, and...

  • Advantage Services Coordinator

    1 month ago

    Milwaukee, United States CommonBond Full time

    Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It’s why we’re more than housing—we combine quality affordable homes with our on-site Advantage Services—because we believe that with the right support and opportunities, all people can thrive....