Desktop Support Technician

3 weeks ago


Los Angeles, United States TekwissenGroup Full time

**Important Notes**:

- This is a 12 months W2 contract position and based on the performance there are possible contract extensions and contract to hire possibilities.
- This is an onsite position.
- Shift start time and end time? 8-5 M-F + afterhours stand-by.
- Must have MAC Skills and experience, MAC OS, Windows 10/11
- Mac (MONTEREY, VENTURA, SONOMA) AND WINDOWS OS EXPERIENCE IN A PROFESSIONAL SETTING

**Responsibilities**:

- Day to Day Work:

- As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, and/or depot locations.
- This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
- Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs/laptops.
- Occasional assistance with the server and/or network teams may be required, under direct instruction from those teams.

**Responsibilities**
- Provides support for software, hardware and networking support for desktops, laptops
- Installs and maintains PCs and associated software, Performs installs, moves, adds and changes as required
- Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanour and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
- Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals
- Performs installs, moves, adds and changes as required
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanour and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Experience with Windows10/11 and Mac OSx 12.6 or later is a requirement.

**Job Types**: Full-time, Contract

Pay: $21.43 - $25.00 per hour

Application Question(s):

- How many years of Field and/or Desk Side support experience do you have?
- Do you have your A+ certification?
- What is your back up plan if you have vehicle problems?
- Do you have experience with BOTH Mac (MONTEREY, VENTURA, SONOMA) AND WINDOWS OS EXPERIENCE IN A PROFESSIONAL SETTING?
- How many years of experience do you have with Windows 10/11?

Work Location: In person



  • Los Angeles, United States Los Angeles Dodgers LLC Full time

    **Job Summmary**: This is a contract-to-hire opportunity with the goal of converting a successful resource to a full-time employee after a period of performance. **Duties**: - Provide technical support to end-users on various IT issues - Install, configure, and troubleshoot hardware and software components - Set up and maintain user accounts in Active...


  • Los Angeles, United States Sunrise Systems Inc Full time

    Note: This is 100% onsite. Job Description: Must have experience with MAC OS, Windows 10/11. Provides support for software, hardware and networking support for desktops, laptops. Performing installing, diagnosing, maintaining and servicing computer-related products. Experience with desktop and laptop repair. Laptop/ Desktop server experience. Updating...


  • Los Angeles, United States 3GC Group Full time

    Job DescriptionJob DescriptionABOUT THE ROLE:The T1 Desktop Support Technician is a role consisting of industry Standard Help Desk Technician with T1 networking and T1 systems infrastructure functions.RESPONSIBILITIES:In this role you'll get to...perform a variety of computer systems administration and support tasks, including analyzing, constructing,...


  • Los Angeles, United States Insight Global Full time

    Title: Desktop Support Location: On-site in Los Angeles, CA Duration: 6-month contract-to-hire Pay Rate: $33.00-38.00/hr Must Haves: 2+ years of experience performing onsite deskside support Strong tier 1/tier 2 experience Experience with BOTH Mac and Windows operating systems Experience utilizing endpoint management tools/ ticketing tools JAMF, SCCM, Active...


  • Los Angeles, United States Forhyre Full time

    Job DescriptionJob DescriptionWe are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude...


  • Los Angeles, United States Forhyre Full time

    Job DescriptionJob DescriptionWe are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along...


  • Los Angeles, United States SISL Global Full time

    Location-Santa Clara, CAJob Type- OnsiteDuration of contract: 1 YearResponsibilities for Desktop Support SpecialistDescriptiondetailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.as the initial point of contact for all computer and system related concerns from clients or other...


  • Los Angeles, United States SISL Global Full time

    Location-Santa Clara, CA Job Type- Onsite Duration of contract: 1 Year Responsibilities for Desktop Support Specialist Description detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved. as the initial point of contact for all computer and system related concerns from clients or...


  • Los Angeles, United States Stone Search Full time

    Job DescriptionJob DescriptionCompany DescriptionDirect candidates only * Contract, CTH  * USC & Green Card Holders onlyPrevious experience in law firm or financial industry desired    Job DescriptionThe Desktop Support Analyst is a key member of the End User Computing Support group. The Desktop Support Analyst position provides technical assistance to...


  • City of Los Angeles, California, United States Commercial Programming Systems Full time

    Job Description IT Support Onsite work required (hybrid schedule, currently 3 days a week onsite, will probably work the first month or so onsite to learn the job). W2 only We need two Technical Support Technician(s) to assist Systems staff with day to day operations involving technical support such as troubleshooting application and hardware issues;...

  • Technical Support, AV

    1 month ago


    Los Angeles, United States The Phoenix Group Full time

    Job SummaryThe Technical Support, AV & Desktop Specialist is responsible for providing direct, technical support and troubleshooting assistance to attorneys and staff. The Specialist will identify, research, track, monitor and resolve technical issues. Job Responsibilities• Resolves incoming requests for assistance from users experiencing problems with...

  • Technical Support, AV

    1 month ago


    Los Angeles, United States The Phoenix Group Full time

    Job SummaryThe Technical Support, AV & Desktop Specialist is responsible for providing direct, technical support and troubleshooting assistance to attorneys and staff. The Specialist will identify, research, track, monitor and resolve technical issues. Job Responsibilities• Resolves incoming requests for assistance from users experiencing problems with...

  • Technical Support, AV

    1 month ago


    Los Angeles, United States The Phoenix Group Full time

    Job SummaryThe Technical Support, AV & Desktop Specialist is responsible for providing direct, technical support and troubleshooting assistance to attorneys and staff. The Specialist will identify, research, track, monitor and resolve technical issues. Job Responsibilities• Resolves incoming requests for assistance from users experiencing problems with...


  • Los Angeles, United States The Phoenix Group Full time

    Job Summary Read all the information about this opportunity carefully, then use the application button below to send your CV and application. The Technical Support, AV & Desktop Specialist is responsible for providing direct, technical support and troubleshooting assistance to attorneys and staff. The Specialist will identify, research, track, monitor and...


  • Los Angeles, United States Moose Full time

    **Description** *** **The Organization**: Moose Toys exists to make kids superhappy. For this revolutionary brand happiness lies at the heart of everything we do. With trailblazing toy design, development and manufacturing, no wonder our toys consistently scoop the most longed-for awards. Sprinkling some Moose magic across categories including action...

  • Mac/PC Technician

    7 days ago


    Los Angeles, United States Indotronix International Corporation Full time

    Position -Mac/PC TechnicianLocation: Los Angeles, CA 90066Duration: long termPay rate $25.00/hr on w2 100% onsite role Shift start time and end time? 8-5 M-F + afterhours stand-byMust have MAC Skills and experience, MAC OS, Windows 10/11 Responsibilities Provides support for software, hardware and networking support for desktops, laptops Installs and...


  • Los Angeles, California, United States Motion Recruitment Full time

    Our client is looking for a Field Service Technician for a 3-month contract in Van Nuys, CA, 91405.Applicants must be currently authorized to work in the US on a full-time basis now and in the future.Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...


  • Los Angeles, United States Stone Search, LLC Full time

    Desktop Support Analyst- Must have law firm or financial-white glove- experienceOn-site: Los Angeles, CA*USC or GC Holders The Desktop Support Analyst is a key member of the End User Computing Support group in the Information Technology department and will serve in a variety of roles under the direction of the Manager of End User Computing. The Desktop...


  • Los Angeles, United States Stone Search, LLC Full time

    Desktop Support Analyst- Must have law firm or financial-white glove- experienceOn-site: Los Angeles, CA*USC or GC Holders The Desktop Support Analyst is a key member of the End User Computing Support group in the Information Technology department and will serve in a variety of roles under the direction of the Manager of End User Computing. The Desktop...


  • Los Angeles, United States ROCK IT CARGO Full time

    Job DescriptionJob DescriptionThe Service Desk Technician serves as a source of technical assistance and support to the user community for data, voice, video, hardware, or software. Responds to calls for break/fix, moving/relocating, and new setup of equipment. Requires knowledge and skills to either assist the user to fix the problem or escalate the problem...