Desktop Support Specialist
2 weeks ago
Title:
Desktop Support
Location:
On-site in Los Angeles, CA
Duration:
6-month contract-to-hire
Pay Rate:
$33.00-38.00/hr
Must Haves:
2+ years of experience performing onsite deskside support
Strong tier 1/tier 2 experience
Experience with BOTH Mac and Windows operating systems
Experience utilizing endpoint management tools/ ticketing tools
JAMF, SCCM, Active Directory, Service Now, Group Policy, etc
Strong imaging experience
Plusses:
Previous experience providing support to faculty, staff, affiliates, and guests both in person and remotely in a classroom or university setting.
Basic knowledge of AV
Previous experience utilizing products like Creston, Logitech, etc.
Experience setting up AV solutions for townhalls, Zoom calls, breakout rooms, PowerPoints, etc. (Large Classrooms, Event Centers, Amphitheaters, or similar)
Job Description:
A Large research university is seeking a Desktop Support to join their team. Your primary duty is to provide endpoint support to faculty and staff by utilizing hardware, software, and troubleshooting expertise.
You will be responsible for providing deskside laptop and mobile device support in a classroom setting. Your responsibilities will also include connection setup and troubleshooting for multiple different operating systems (i.e., Windows, Mac, and Mobile), as well as email support (i.e., Outlook, Gmail). You will also assist with basic A/V technician support for the events team.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law
by Jobble
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