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Digital Product Management Director

4 months ago

Chandler, United States Wells Fargo Full time

**About this role**:
The CB / CIB Digital group manages customer-facing digital channels, experiences, and capabilities serving Commercial, Corporate & Investment Banking customers. Our mission is to deliver value to our customers and business partners by providing best-in-class digital experiences. We put our customers at the center of every decision we make by focusing on their needs, being a leader in digital solutions and keeping things simple. We bring together a unique set of experts in digital product management, design, and analytics.

The Digital Capabilities group within CB / CIB Digital leads product development for core shared services across access and authorization, customer communication, and front-end enablers. We have an exciting opportunity for a Digital Product Management Director to help drive change management across our team, and help ensure that the operations of the team are running smoothly and efficiently from a people, process, and systems perspective.

**In this role, you will**:

- Partner with Product, Technology, and Risk teams to support product delivery, coordinating the delivery of committed outcomes, and ensuring transparency to risks, dependencies, and impediments
- Develop operational routines and standardized Jira dashboards to drive efficiencies, mitigate risk, and ensure compliance with Enterprise Change Management policy and procedures
- In concert with leadership, manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives
- Provide dedicated support to teams on agile cadences, dependency, and risk management, pre and post release management activities and establish strong collaboration across partner product and technology teams
- Represent the team in larger collaboration forums to communicate statuses, accomplishments, dependencies, and challenges
- Understand product priorities and consult with dependency partners proactively to manage delivery risks
- Serve as a SME on enterprise change management procedures, digital standards & policies, and established processes within the product, to keep the team up to date and compliant.
- Stay on top of resource and scrum team needs, capacity constraints and escalate them to product and delivery leaders in a timely manner.
- Be a champion for agile transformation and display in depth knowledge and experience to help build strong agile teams
- As needed, act as Product Owner for product area(s) on interim basis or as identified by the Product Manager
- Act as an advisor to senior leadership to define prioritization and strategic goals for the broader team
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
- Develop and guide a culture of talent development to meet business objectives and strategy

**Required Qualifications**:

- 8+ years of digital product management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management experience

**Desired Qualifications**:

- Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
- Experience leading efforts that require integration of multiple technology systems and managing interdependencies
- Previous product management experience with foundational digital capabilities, particularly for access and authorization, customer communications, and front end development and personalization technologies
- In depth experience with product delivery, Jira, and Agile
- Advanced communication skills at multiple levels

**Job Expectations**:

- Not eligible for visa sponsorship.

**Pay Range**
$207,900.00 - $431,900.00

**Benefits**

Wells Fargo provides all eligible full
- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
- 401(k) Plan
- Paid Time Off
- Parental Leave
- Critical Caregiving Leave
- Discounts and Savings
- Health Benefits
- Commuter Benefits
- Tuition Reimbursement
- Scholarships for dependent children
- Adoption Reimbursement

**Posting End Date**:
13 Jun 2024
- **Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedur