Field Service Technician

4 weeks ago

Chicago, United States Kodak Full time

**Kodak is Hiring**
The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites as well as diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services, training and configurations that will improve product performance. **This is a hardware maintenance and repair focused role not software.**

**Job Duties**:

- Conduct on-site customer visits:

- Perform system installation, maintenance, and ongoing support of equipment.
- Provides operator training and ongoing support for customers.
- Ensure timely completion of service reports, expense reports and weekly time reports.
- Track preventive maintenance and upgrade requirements for assigned territory/customer.
- Acts as customer liaison to resolve customer issues.
- Inform management of issues affecting personal/product performance, job duties and SOP while offering suggested improvements and innovation to enhance our service engagements.
- Drive revenue growth initiative as assigned by management.
- Builds and fosters strong relationships with sales partners and customers.
- Educates customers on the latest corporate initiatives and products.
- Maintains company assets in accordance with company guidelines.

**Skills, Abilities and Competencies**:

- Demonstrated ability to diagnose, repair and solve system/equipment issues.
- Advanced analytical and problem-solving skills.
- Makes sound business decisions and manages/controls personal business expenses.
- Ability to market service and promote new business opportunities.
- Effective use of business tools.
- Capable of working independently without direct supervision.
- Readiness to accept and adapt quickly to change.
- Excellent communication and listening skills.
- Exceptional interpersonal skills including patience, courtesy, tact, and discretion.
- Ability to work in a stressful environment while maintain and promoting a calm engagement with customers.
- Ability to work as part of a team.
- High degree of self-motivation.
- Exhibits Kodak Core Values.
- Planning, organizational, and administrative abilities.
- Motivated to continuous self-improvement.
- Ability to effectively manage multiple tasks.

**Education and Experience**:

- A+ Certification or equivalent experience servicing PC hardware.
- Associates Degree, or Certification in electrical or mechanical engineering, technical trade school studies or equivalent experience.
- Three or more years related field service experience.
- Previous experience servicing similar equipment.
- Previous experience managing a territory.
- Experience in the Graphic Arts industry would be an asset.
- Knowledge of Electro-photography / Digital Printing.
- Basic understanding of Color Theory.
- Solid understanding of electro-mechanical devices and complex electro-optic and robotic high-tech equipment.
- Anyone with HVAC experience is encouraged to apply

**Work Environment**:

- Availability for on-call, after hours support, or work different shifts based on company and/or customer need. This may include nights, weekends, and holidays. The individual may also be required to take calls outside of their assigned territory or District.
- Must be willing to travel (possibly internationally) for short
- and long-term assignments, as required.
- Must have and maintain a valid driver’s license, passport, and other designated information.

Pay: $28.00 - $33.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan

Experience level:

- 3 years

Schedule:

- Monday to Friday
- On call

Work setting:

- In-person

Ability to Relocate:

- Chicago, IL: Relocate before starting work (required)

Work Location: In person

  • Field Service Technician

    4 weeks ago

    Chicago, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Field Service Technician (also known as Field Operations Specialist, Field Maintenance Technician), you will be a key part of a dynamic team, providing valuable input towards assessing and implementing departmental goals. You will be responsible for conducting customer service visits, documentation, day-to-day repair,...

  • Field Service Technician

    2 weeks ago

    Chicago, United States Express Employment Professionals -Keego Harbor & Wixom, MI Full time

    Job DescriptionJob DescriptionWe are seeking several skilled and reliable Field Service Engineers/Technicians at several locations throughout North America. As a Service Technician, you will be responsible for maintaining, repairing, and installing CNC grinding machines that employ robotic arms, milling/ turning machines, gear grinding machines, tube...

  • Field Service Technician

    5 days ago

    Chicago, United States Express Employment Professionals -Keego Harbor & Wixom, MI Full time

    Job DescriptionJob DescriptionWe are seeking several skilled and reliable Field Service Engineers/Technicians at several locations throughout North America. As a Service Technician, you will be responsible for maintaining, repairing, and installing CNC grinding machines that employ robotic arms, milling/ turning machines, gear grinding machines, tube bending...

  • Field Service Technician

    4 weeks ago

    Chicago, United States Geotemps Inc Full time

    Job DescriptionJob DescriptionGeopros, Inc. is seeking a Field Service Technician. The selected candidate will conduct fieldwork in Chicago (On-site) repairing and maintaining electric, diesel, and gasoline industrial trucks and/or construction equipment.Job OverviewThe Field Service Technician will provide excellent customer service by promptly responding...

  • Regional Field Service Technician

    4 days ago

    Chicago, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Regional Support Technician (also known as Robotic Systems Technician, Field Service Technician), you will play a crucial role in maintaining and supporting robotic systems. This role involves extensive travel, providing technical expertise, conducting technical training sessions, and ensuring top-notch customer...

  • CNC Field Service Technician

    1 week ago

    Chicago, United States Heller Machine Tools - Michigan Full time

    Essential Duties and Responsibilities: This position requires 100% domestic travel. Candidates should be comfortable working from home and traveling to clients throughout the USA on a daily or weekly basis. The Field Service Technician performs a variety of duties, including, but not limited to, the following:- Installation and Commissioning of new Heller...

  • Field Service Technician

    2 weeks ago

    Chicago, United States Aegis Worldwide Full time

    Medical equipment manufacture is seeking to add multiple Field Service Technicians in the Southeast US. Responsibilities will include planned modifications and preventative maintenance at specific customer sites across the state. Travel will include daily site visits with estimated overnight responsibilities once or twice per month for various lengths of...

  • CNC Field Service Technician

    1 week ago

    Chicago, Illinois, United States Heller Machine Tools - Michigan Full time

    Essential Duties and Responsibilities:This position requires 100% domestic travel. Candidates should be comfortable working from home and traveling to clients throughout the USA on a daily or weekly basis.The Field Service Technician performs a variety of duties, including, but not limited to, the following:- Installation and Commissioning of new Heller CNC...

  • Regional Field Service Technician

    4 weeks ago

    Chicago, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Regional Support Technician (also known as Robotic Systems Technician, Field Service Engineer), you'll be responsible for maintaining and supporting robotic systems across a specified region. This involves extensive travel, providing technical expertise, and ensuring superior customer satisfaction. Key duties...

  • Field Service Technician

    4 weeks ago

    Chicago, United States Strong Technical Services Full time

    Job DescriptionJob DescriptionStrong Technical Services specializes in the installation and service of digital projection, audio systems, and digital signage. Our company offers a unique opportunity for field technicians to work in a fast paced, agile environment with cutting edge technologies to support our growing network of customers. We are currently...

  • CNC Field Service Technician

    1 month ago

    Chicago, United States Heller Machine Tools - Michigan Full time

    Job DescriptionJob DescriptionEssential Duties and Responsibilities:This position requires 100% domestic travel. Candidates should be comfortable working from home and traveling to clients throughout the USA on a daily or weekly basis.The Field Service Technician performs a variety of duties, including, but not limited to, the following:- Installation and...

  • Field Trips Educator

    7 days ago

    Chicago, United States Field Museum Full time

    **Our Mission**:Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. As a member of the School Programs team, the Field Trips Educator’s primary role is to develop from ideation to implementation, field trip experiences for Illinois Pre-K-12th grade students. The Field Trips...

  • Field Service Technician

    4 weeks ago

    Chicago, United States Alarm Security Inc. Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION SUMMARYThe purpose of this job description is to establish and define the authority, accountability, reporting relationships, duties, responsibilities and measures of performance for the Technician of Alarm Security, Inc. The Technician is responsible for performing assigned responsibilities, complete within...

  • Field Service Technician

    3 weeks ago

    Chicago, United States Bemana, LLC Full time

    Job DescriptionJob DescriptionBemana is helping a vertical manufacturer of paint booths and finishing equipment to find a Field Service Technician in the Chicago, IL area to join their growing team!As a Field Service Technician you will provide outstanding customer service experience by installing, performing training & start-ups, responding to service...

  • Field Service Technician

    3 days ago

    Chicago, United States Risus Talent Partners Full time

    Must Have Experience with CAD and PLC'sPay: $34-$35/HR!2. Essential Responsibilities:2.1 Manage on site installation, repair, maintenance, and tasks associated with each dispatch2.2 Troubleshoot technical problems and determine and implement proper solution2.3 Provide training and technical support to customers2.4 Provides troubleshooting support via phone,...

  • Field Service Technician

    3 days ago

    Chicago, United States Risus Talent Partners Full time

    Must Have Experience with CAD and PLC'sPay: $34-$35/HR!2. Essential Responsibilities:2.1 Manage on site installation, repair, maintenance, and tasks associated with each dispatch2.2 Troubleshoot technical problems and determine and implement proper solution2.3 Provide training and technical support to customers2.4 Provides troubleshooting support via phone,...

  • Field Service Technician

    3 days ago

    Chicago, United States Risus Talent Partners Full time

    Must Have Experience with CAD and PLC'sPay: $34-$35/HR!2. Essential Responsibilities:2.1 Manage on site installation, repair, maintenance, and tasks associated with each dispatch2.2 Troubleshoot technical problems and determine and implement proper solution2.3 Provide training and technical support to customers2.4 Provides troubleshooting support via phone,...

  • Field Technician

    1 day ago

    Chicago, United States ThreePDS Inc. Full time

    Computer Field Technician Needed - Chicago, IL Job Details: Job Class: FE 2 Work Location: Chicago, IL 60607Driving/Non-Driving: Non-DrivingDuration: Temp to PermMinimum Experience: 1 years and must be reflected on resume Job Description:As a Field Technician/Engineer, your primary responsibility will be installing, diagnosing, servicing maintaining...

  • Field Service Technician

    4 weeks ago

    Chicago, United States MRINetwork Jobs Full time

    Job DescriptionJob DescriptionMRI of University Circle has partnered with a leading inkjet equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Technicians / Engineers in the greater Chicago area. This role will be remote, working from home. This role will provide installation, technical support,...

  • Regional Field Service Technician

    4 weeks ago

    Chicago, United States WRG Tools Inc. Full time

    Job DescriptionJob DescriptionJob Title: Regional Support TechnicianLocation: Chicago, ILJob Summary:Our Client is hiring for a Regional Support Technician.You'll play a vital role in maintaining and supporting robotic systems across the Chicago region. This position involves extensive travel, providing technical expertise, and ensuring top-notch...