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Store Experience Manager

4 months ago


Bloomington, United States Fresh Thyme Market Full time

If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we’d like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team

**Fresh Thyme Rewards**
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Team member discount
- Career growth opportunities


Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been growing at Fresh Thyme since our inception in 2012 - yours should be no different

The Store Administrator is responsible for managing office personnel and activities to ensure the highest level of productivity. This position will oversee Human Resources functions, accounting duties, accounts receivable, time keeping, various reports, and payroll. They are required to assist customers as needed and maintain a friendly, energetic demeanor.

**Essential Duties & Responsibilities**
- Reconciles daily EFT deposits and EFT off-line declines and charge backs.
- Reconciles all types of tender to the daily sales spreadsheet.
- Places and processes gift card orders for store.
- Submits manufacturer coupons weekly for reimbursement.
- Reconciles receiving reports for vendor invoices daily, and reviews vendor statements.
- Prepares general ledger reports weekly for department manager’s review.
- Enters data for store invoices and/or reconciles invoices to Back Door Receiving system.
- Reconciles monthly vendor statements and maintains detailed vendor invoice files.
- Reviews, corrects, submits, and processes time punches, edits, and information to payroll.
- Prepares corrections and check requests for biweekly payroll.
- Reconciles store payroll to the labor distribution bi-weekly and ensures that labor reported in the general ledger is accurate.
- Acts as the liaison between the employee and the payroll department.
- Maintains accurate staff personnel files on all employees.
- Ensures all new hire paperwork is in order before employees begin work, specifically I-9 documentation and background checks; including submitting and making sure background check has cleared.
- Submit all pay forms for new hires, terminations and changes and ensures employee records are appropriately documented.
- Files and follows up on all workers compensation claims and reports status weekly to support office.
- Enrolls and terminates employees on all benefits plans, including medical, dental and 401(k).
- Ensures all employee terminations are documented and final checks are issued in accordance with state law.
- Reports cash, sales, inventory, and accounts payable discrepancies or suspicious activity to the Store Director.
- Maintains in-store monthly calendar and office supplies.
- Order office supplies and uniforms
- Other duties as assigned.

**Education and Experience**
- High school diploma or equivalency degree.
- Must have a minimum of 2 years professional experience.
- Preferred 2-3 years grocery retail experience in Office Management department processes and procedures.
- Previous experience as an Office Manager is a must.
- Previous experience in a natural foods industry is a plus.
- Accounting and payroll background preferred.

**Knowledge, Skills, and Abilities**
- Must maintain the highest level of customer service at all times.
- Ability to adapt to the ever-changing high volume retail while working in a cross-functional team environment.
- Must have the capacity to take initiative when problems arise.
- Flexibility to adapt in a variety of situations.
- Must have advanced attention to detail with the capability to prioritize and meet deadlines.
- Excellent written communication and documentation skills.
- Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
- Must have knowledge with MS Office including Outlook, Word, and Excel.
- Ability to multitask and have excellent organizational skills is essential.
- Must be able to support and contribute to team goals.
- Ability to work varied hours/days as business dictates.

**Job Function Analysis**

**Physical Demands**
- Sit Rarely 1-2 hours
- Stand Continuously 1-8 hours
- Walk Continuously 2-8 hours
- Drive Frequently 2-4 hours
- Balance Frequently 34-66%
- Bend Occasionally 1-33%
- Climb (2-6 ft) Occasionally