Store Visual Leader, Assistant Store Manager

6 days ago


Bloomington, Illinois, United States Crate and Barrel Full time

About the Role

We're seeking a highly skilled and creative Visual Merchandising professional to join our team as an Assistant Store Leader, Visual. As a key member of our store leadership team, you will be responsible for driving visual excellence and creating an exceptional customer experience.

Key Responsibilities

  • Lead the merchandising team to set the stage for an exceptional visual experience, collaborating with the Store Leader to establish and communicate critical metrics and expectations.
  • Coach, teach, train, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
  • Focus on promoting and driving sales as they pertain to or are driven by position, acting as the Leader on Duty (LOD).
  • Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution.
  • Analyze results through reporting, translating numbers into actionable behaviors and goals to improve KPI results.
  • Ensure all customers are provided gracious, quick, and efficient service, setting expectations and modeling excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company.
  • Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic, and associate training/performance, participating in weekly store walk-throughs with the management team and following up as required.
  • Stay up to date on all store initiatives and communications, sharing with associates when appropriate.

Requirements

  • A minimum of 2+ years of customer service or retail leadership experience.
  • A high school diploma/GED or equivalent, with an Associate degree or equivalent preferred.
  • Full-Time roles require open availability to work flexible hours on weekdays, evenings, and weekends.


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