Community Development Consultant

2 weeks ago

Los Angeles, United States Sanford Federal Inc Full time

**Job description**:
Location: RAF Croughton, United Kingdom

Reports to: Family Services and Sustainment Flight (422 ABS/FSA)

**Position Overview**:
The Community Readiness Consultant will support Airmen and their families at RAF Croughton by providing readiness, resilience, transition assistance, resource, and referral services. The Consultant will act as a liaison between the 422 ABS/FSA Sustainment & Family Services Flight and the RAF Croughton community, promoting A&FRC programs and services.

**Key Responsibilities**:
Program Coordination and Support:

- Administer and coordinate A&FRC programs in support of the 422nd ABG Commander's initiatives for community health, welfare, and mission readiness.
- Communicate and promote core A&FRC services, including Loan Locker services, Community Attic program, Hearts Apart Events, AF Sponsorship program, Newcomers Support Services, Information and Referral, Transition Assistance, Smooth Moves, and Pre-deployment and Reintegration briefings.

Customer Service:

- Deliver professional and courteous customer service, maintaining confidentiality as required by the Privacy Act.
- Assist customers with necessary paperwork for the Loan Locker program and ensure the maintenance of loaned items.

Information Dissemination:

- Disseminate information on local services and resources.
- Coordinate and facilitate classes, seminars, and workshops, and collaborate with RAF Alconbury 423 FSS/FSH when applicable.
- Attend and contribute to Community Action Team (CAT) meetings.

Database and Record Maintenance:

- Maintain the Military Home Front's Plan My Move database.
- Keep records of all services provided under the Community Readiness Program.

Event Coordination:

- Facilitate pre-deployment and reintegration briefings, Hearts Apart events, and Newcomers Program briefings.
- Promote A&FRC programs through speaking events and social media.

Training and Budget Coordination:

- Provide training for the Air Force Sponsorship program.
- Coordinate and route budget requirements related to Community Readiness.

Professional Conduct:

- Maintain a neat, clean, and professional image at all times.
- Do not accept or collect any money from customers.

Emergency Support:

- Perform support roles for the Emergency Family Assistance Center (EFAC) during crises or emergencies.

**Qualifications**:
**Education**: High School Diploma or equivalent.

**Experience**: Previous experience in an administrative or customer service role.

**Skills**:

- Excellent customer service and verbal/written communication skills.
- Proficiency in Microsoft Office programs (Word, Excel, Publisher, PowerPoint, Adobe Acrobat).
- Ability to navigate websites, social media, and perform internet searches.

**Requirements**:

- Must not be a current employee of the U.S. Government.
- Must complete and submit DD Form 2875 for network access and complete necessary training.

**Work Schedule**:
**Hours**: Monday through Friday, 8:00 AM to 4:00 PM.

**Federal Holidays Observed**: New Year's Day, Martin Luther King Jr. Day, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Christmas Day.

**Absence Notification**: 14 days' notice required for scheduled absences; substitutes must meet all qualification requirements and be approved by the Contracting Officer.

**Equal Opportunity Employer**:
**We E-Verify**:
If successfully offered employment you must be able to submit proof of eligibility to perform services in the United States, where work is contracted. _"_**Our company participates in E-Verify.**E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility."_

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