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Collections Specialist

3 months ago


Capitol Heights, United States WB Waste Solutions, Olive Street Full time

WB Waste Solutions, LLC is a waste services holding company located in Hyattsville, MD. Our focus is delivering environmentally focused waste solutions through our family of waste collection, recycling, processing, and transportation companies.

**Job Summary**

The Collections Specialist completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.

**Job Description and Daily Duties**
- Register all customer payments to the correct reports
- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Maintain quality customer service and a positive company image by resolving customer account inquiries
- Post checks
- Handle inbound and outbound collections calls and correspondence
- Ensure the processing of payments
- Direct all billing and reporting activities in accordance to deadlines
- Update customer files to ensure data integrity
- Process bankruptcy filings correctly when received
- Provide outstanding balances and information to Third Party collection.

**Skills and Qualifications**

Accounting knowledge, Attention to Detail, Thoroughness, Organization, Ability to Analyze Information, Build & Maintain Vendor Relationships, PC Proficiency, Data Entry Skills, General Math Skills

**Required Experience**: Two years of prior work experience

**Preferred Knowledge**
- Tower 7
- PC Scales

**Benefits**
- Medical
- Dental
- 401K
- Life Insurance

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday

Work setting:

- Office

**Education**:

- High school or equivalent (preferred)

Work Location: In person