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Collections Specialist
3 months ago
WB Waste Solutions, LLC is a waste services holding company located in Hyattsville, MD. Our focus is delivering environmentally focused waste solutions through our family of waste collection, recycling, processing, and transportation companies.
**Job Summary**
The Collections Specialist completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.
**Job Description and Daily Duties**
- Register all customer payments to the correct reports
- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Maintain quality customer service and a positive company image by resolving customer account inquiries
- Post checks
- Handle inbound and outbound collections calls and correspondence
- Ensure the processing of payments
- Direct all billing and reporting activities in accordance to deadlines
- Update customer files to ensure data integrity
- Process bankruptcy filings correctly when received
- Provide outstanding balances and information to Third Party collection.
**Skills and Qualifications**
Accounting knowledge, Attention to Detail, Thoroughness, Organization, Ability to Analyze Information, Build & Maintain Vendor Relationships, PC Proficiency, Data Entry Skills, General Math Skills
**Required Experience**: Two years of prior work experience
**Preferred Knowledge**
- Tower 7
- PC Scales
**Benefits**
- Medical
- Dental
- 401K
- Life Insurance
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Office
**Education**:
- High school or equivalent (preferred)
Work Location: In person