Medical Office Assistant

4 weeks ago


Oshkosh, United States Excel Physical Therapy Full time

**Excel Physical Therapy in Oshkosh Wisconsin**

**Responsibilities**
- To ensure a warm, welcoming, efficient front desk area. Responsible for great first impressions to patients, referral partners, and vendors
- Respond to customer inquiries, product, and service questions
- Managing communications between therapists, physician offices and insurance
- Informing patients about insurance benefits and the cost of care
- Verifying insurance coverage and managing prior authorizations
- Answer incoming calls and schedule appointments
- Maintain customer accounts and make updates with new account information as necessary
- Assist with marketing projects

**Qualifications**
- Committed to providing excellent customer service
- Must have graduated high school, received a G.E.D. or equivalent
- Display strong communication skills, active listening skills, and personal skills
- Strong knowledge of customer interface and interaction
- Computer and keyboarding skills
- High degree of accuracy with data entry
- Communicates in professional, accurate and articulate manner
- Proficiency in MS Word and Excel
- Training and/or experience in medical office procedures is helpful
- Previous education in medical terminology is helpful.

**Job Type**: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 34 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Paid time off

Healthcare setting:

- Clinic
- Outpatient
- Private practice

Medical specialties:

- Orthopedics

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (preferred)
- Computer skills: 1 year (preferred)

Work Location: In person


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