Coordinator of Community Services

2 weeks ago

Silver Spring, United States The Coordinating Center Full time

**This is a teleworking position, with the expectation that you will be visiting clients in the community setting in the Montgomery County region.**

**Who We Are**

The Coordinating Center has 40 years of experience supporting children, youth, adults and seniors with complex medical needs and disabilities statewide. Deeply committed to a person-centered approach and philosophy, The Coordinating Center helps individuals of all ages and abilities achieve optimal quality health, affordable healthcare and meaningful community life.

Over the past four decades, we have become an industry expert in the delivery of person-centered, community-based care coordination services and population health. With a rich history of innovation, The Center has translated national movements into ground-level, community-based programs including Medicaid rebalancing initiatives, aging in place, transitions of care, population health, and housing first. We are advocates for policy and system changes that positively affect the lives of people with the most complex needs.

**Who You Are**

We are looking for people who have a passion for helping others in your community, and who align with our mission, vision, and values as a nonprofit organization. If you have experience working with those with developmental or intellectual disabilities, have experience in case management or any human services experience, this might be the organization for you We look for collaborative and creative minds, self-managing organizational skills, and the desire to challenge and grow professionally.

**What You Will Do**

Our DDA Service Coordinators, who we call Coordinators of Community Services (CCS), are responsible for case management services for people with intellectual/developmental disabilities. The CCS works under Maryland DDA regulations to provide assistance in locating and accessing the full range of services, providers, and other supports for clients which include social, habilitative, vocational, recreational, educational, medical, financial, housing, and legal services. In this role you are at the center of coordination and planning while working collaboratively with your clients, their circle of support, and service providers within the community. Our clients value their partnership with our CCS as they collaborate on the development of person-centered goals, and gain access to the best services and community resources to support their independence in their local community. **This position is a home-based, and also requires visits to client homes, day programs, and other service provider locations within Maryland.**

As a CCS, you will:

- Assist participants with intellectual/developmental disabilities in the development of an appropriate and relevant Person-Centered Plan.
- Explore and access services and supports in a timely manner, ensuring the most integrated setting appropriate to meet the individual’s needs.
- Advocate on behalf of clients while supporting self-advocacy and participation in service planning.
- Monitor the provision of services to clients by performing regular information gathering and research relevant to the client's supports and services.
- Visit clients in settings where supports are provided, or other locations as desired by the clients, at minimum four times during the client's plan year depending on the intensity of coordination needed.
- Facilitate frequent person-centered planning meetings, including coordinating quarterly visits, annual PCP meetings and interdisciplinary meetings as needed.
- Conduct required assessments with clients per DDA regulations and program requirements.
- Assist with all client enrollment-related activities, to ensure continuity of supports and services.
- Maximize clients’ participation in the team process and promote opportunities for those who choose to lead their team meetings; negotiates and resolves disagreements within the interdisciplinary team.
- Respond to provider-generated incident reports in a timely manner to ensure the individual’s health and safety is adequately addressed.
- Consistently and accurately document sufficient level of client services to meet agency billing standards within State of Maryland’s Long-Term Services and Supports (LTSS) system and The Coordinating Center’s internal system.
- Prioritize, develop, and manage your own schedule to ensure timely completion of work.

**Why Join Us**

As a dynamic teleworking organization, we understand what it means to have a work culture that is dedicated and flexible. The Coordinating Center is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We are committed to our mission and values, while promoting a sense of belonging and growth with our coworkers. We are intentional and conscious of personal bias during the hiring, promoting, and evaluating processes and periodically survey coworkers to ensure best practices in DEI&B are met

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