Office Manager

3 weeks ago

Middletown, United States Sunwise Dermatology & Surgery LLC Full time

**Office Manager**
SunWise Family Dermatology & Surgery is dedicated to providing comprehensive dermatological care with a focus on patient-centered service and innovative treatments. Our team is committed to creating a welcoming environment and ensuring the highest standard of care for our patients.

**Position Overview**

**Key Responsibilities**

**Operational Management**
- Oversee the daily operations of the practice, ensuring efficiency and effectiveness.
- Develop and implement office policies and procedures to enhance productivity.
- Manage appointment scheduling, patient flow, and office logistics.

**Staff Management**
- Supervise and coordinate the work of administrative and support staff.
- Conduct staff training and development programs.
- Handle recruitment, performance evaluations, and disciplinary actions.

**Patient Relations**
- Ensure a high level of patient satisfaction by addressing concerns and improving service delivery.
- Manage patient communications, including appointment reminders and follow-up calls.
- Oversee the handling of patient records and confidentiality in accordance with HIPAA regulations.

**Financial Management**
- Monitor and manage the office budget, expenses, and financial performance.
- Oversee billing, coding, and insurance claim processes.
- Work with accounting to ensure accurate financial reporting.

**Compliance and Quality Assurance**
- Ensure compliance with all relevant healthcare regulations and standards.
- Maintain accreditation requirements and prepare for inspections.
- Implement quality control measures to ensure the highest standard of care.

**Technology Management**
- Oversee the use and maintenance of electronic health records (EHR) systems, preferably EMA® Modernizing Medicine®.
- Ensure that office technology and equipment are up-to-date and functioning properly.

**Qualifications**
- Bachelor’s degree in healthcare administration, business management, or a related field preferred
- Minimum of 3-5 years of experience in a medical office management role, preferably in dermatology
- Strong understanding of medical billing, coding, and insurance processes
- Excellent organizational, multitasking, and problem-solving skills
- Proficiency in EHR systems and office management software
- Exceptional interpersonal and communication skills
- Knowledge of healthcare regulations and compliance requirements

**Benefits**
- 401(k)
- Health Insurance: Monthly Stipend Allowance towards premium available
- Vision & Dental Insurance
- Short Term Disability Policy
- Long Term Disability Policy
- Group Term Life Insurance Policy
- Paid time off and holidays

Join our team at SunWise Family Dermatology & Surgery and play a pivotal role in ensuring the success and efficiency of our practice while making a positive impact on the lives of our patients.

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