Assistant Store Manager/red Lion
2 weeks ago
**Work Location**:
Philadelphia, Pennsylvania
**Hours**:
40
**Pay Details**:
$28.25 - $42.50 USD
**Line of Business**:
Personal & Commercial Banking
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen Customer relationships by delivering TD’s model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with mínimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform.
**Depth & Scope**:
- Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals
- Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines
- Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity
- Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
- Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience
- Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment
- Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution
**Education & Experience**:
- Undergraduate degree or equivalent experience
- 2+ years related experience required
- Supervisory or leadership experience required
- Demonstrated ability to provide Legendary Customer Service
- Strong verbal and written communication skills
- Sales and Operational Management skills
- Ability to manage competing priorities
- Previous consumer and residential lending experience preferred
- Proficient in Microsoft Office
- Knowledge of TD Bank products and services
- Demonstrated organization, interpersonal, communication and decision-making skills
- Shows proficiency with expense management
- Notary License (preferred)
- Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)
**Customer Accountabilities**:
- Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions
- Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth
- Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals
- Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs
- Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met
- Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer
- Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality
- Understands and supports the Bank's Customer Service Strategy
- Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders
- Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers
- Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements
**Shareholde
-
Evening Assistant Store Manager
7 days ago
Philadelphia, United States Browns Super Stores Inc. Full timeJob DescriptionJob DescriptionJob Function:The Assistant Store Manager is accountable to the Store Manager and is responsible for directing and managing associates to protect company assets, maintain store conditions, maximize the store’s presentation, maximize sales and gross profits, foster strong customer relations, maintain effective employee...
-
Assistant Store Manager
1 week ago
New Philadelphia, United States Spirit Halloween Full timeSpirit Halloween - JobID: J3N4C06QF2K2DFJV8C0 [ASM / Store Supervisor] As an Assistant Store Manager at Spirit Halloween, you'll: Be responsible for establishing and maintaining Guest Services; Support the Store Manager in the various tasks involved in the overall operation of a store; Ensure maximum sales and profitability by developing staff, controlling...
-
Assistant Store Manager/cottman
6 days ago
Philadelphia, United States TD Bank Full timeWork Location: Philadelphia, Pennsylvania Hours: 40 Pay Details: $28.25 - $42.50 USD Line of Business: Personal & Commercial Banking **Job Description**: The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen...
-
Store Manager
2 weeks ago
Philadelphia, United States MCM WORLDWIDE Full timeLooking for Store Manager to join our King of Prussia Mall location!The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. ...
-
Store Manager
4 weeks ago
Philadelphia, United States MCM WORLDWIDE Full timeLooking for Store Manager to join our King of Prussia Mall location!The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. ...
-
Account Manager, RTX Platform
3 weeks ago
Philadelphia, United States Red Spark Full timeJob DescriptionJob DescriptionRTX Platform is the leading exchange for performance marketers. We're looking for an Account Manager with a demonstrated ability to drive sales, close deals, hit quotas, and manage contract negotiations for some of the world’s most notable brands. If you’re a pro when it comes to creating urgency, navigating...
-
Store Manager>
3 weeks ago
Philadelphia, United States Foot Locker Full timeFoot Locker - [Retail Manager] As a Store Manager at Foot Locker, you'll: Coach and motivate your team to inspire top performance and an exceptional customer experience; Execute standards in recruiting, hiring, training, guest services, visual merchandising, and store operations; Execute plans to drive key performance indicators to maximize...
-
Philadelphia, United States Red Spark Full timeRTX Platform is the leading exchange for performance marketers. We're looking for a Senior Business Development Manager with a demonstrated ability to drive sales, close deals, hit quotas, and manage contract negotiations for some of the world’s most notable brands. If you’re a pro when it comes to creating urgency, navigating discussions with...
-
Philadelphia, Pennsylvania, United States Red Spark Full timeRTX Platform is the leading exchange for performance marketers. We're looking for a Senior Business Development Manager with a demonstrated ability to drive sales, close deals, hit quotas, and manage contract negotiations for some of the world's most notable brands. If you're a pro when it comes to creating urgency, navigating discussions with...
-
Philadelphia, United States Red Spark Full timeJob DescriptionJob DescriptionRTX Platform is the leading exchange for performance marketers. We're looking for a Senior Business Development Manager with a demonstrated ability to drive sales, close deals, hit quotas, and manage contract negotiations for some of the world’s most notable brands. If you’re a pro when it comes to creating urgency,...
-
Account Manager, RTX Platform
1 week ago
Philadelphia, United States Red Spark LP Full timeRTX Platform is the leading exchange for performance marketers. We're looking for an Account Manager with a demonstrated ability to drive sales, close deals, hit quotas, and manage contract negotiations for some of the world’s most notable brands. If you’re a pro when it comes to creating urgency, navigating discussions with decision-makers, and selling...
-
Leasing Agent
4 weeks ago
Philadelphia, United States Red Stone Properties Full time**HH Red Stone is a rapidly growing Property Management Company that specializes in Student Housing. We are on the lookout for a dedicated Leasing Assistant to join our dynamic team and provide exceptional customer service to students at our portfolio in Philadelphia, PA.** **Summary**: As a Leasing Assistant at HH Red Stone, your main responsibilities will...
-
Philadelphia, United States Red Spark LP Full timeRTX Platform is the leading exchange for performance marketers. We're looking for a Senior Business Development Manager with a demonstrated ability to drive sales, close deals, hit quotas, and manage contract negotiations for some of the world’s most notable brands. If you’re a pro when it comes to creating urgency, navigating discussions with...
-
Store Management>
1 week ago
New Philadelphia, United States Finish Line Full timeFinish Line - New Towne Mall [Retail Manager] As a Store Manager at Finish Line, you'll: Train and coach store associates to promote and execute team, store, and company performance; Partner with management in planning, implementing, and executing change in regards to company initiatives; Supervise shipments deliveries, transfers of merchandise, and POS to...
-
Leasing Agent
4 weeks ago
Philadelphia, United States Red Stone Properties Full timeJob DescriptionJob DescriptionSalary: HH Red Stone is a rapidly growing Property Management Company that specializes in Student Housing. We are on the lookout for a dedicated Leasing Assistant to join our dynamic team and provide exceptional customer service to students at our portfolio in Philadelphia, PA. Summary:As a Leasing Assistant at HH Red Stone,...
-
Donor Center Phlebotomist
6 days ago
Philadelphia, United States American Red Cross Full timeBy joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_ Join us—Where your Career is a Force for Good! **Job Description**: - We provide Paid-Training - no prior medical experience required!...
-
Donor Center Phlebotomist
5 days ago
Philadelphia, Pennsylvania, United States American Red Cross Full timeJob Description:We provide Paid-Training – no prior medical experience required Phlebotomy experience preferred. Why Choose Us? As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When...
-
Maintenance Technician
1 week ago
Philadelphia, United States Red Stone Properties Full timeJob DescriptionJob DescriptionSalary: Join a dynamic and growing property management company in Philadelphia, PA! HH Red Stone is currently seeking a skilled Maintenance Technician to join our team. As a key member of our organization, you will play a crucial role in maintaining the quality and appeal of our properties. With a focus on exceptional service...
-
Maintenance Supervisor
7 days ago
Philadelphia, United States Red Stone Properties Full timeJob DescriptionJob DescriptionSalary: HH Red Stone, a rapidly expanding Property Management Company, is searching for a Maintenance Supervisor to oversee our Student Housing properties in Philadelphia, PA. If you have a strong background in maintenance trades and at least 3 years of supervisory experience in Multi-Family Housing, we want to hear from you....
-
Store Manager
4 weeks ago
Philadelphia, United States Salvation Army - ARC Full timeJob DescriptionJob DescriptionWe are seeking a Store Manager (Philadelphia Area) to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.Responsibilities:Supervise team of retail sales workersAdjust daily schedule for shift personnel to ensure optimal efficiencyTrain and evaluate employeesTrack...
