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Pbx Telephone Operator
4 months ago
As a PBX Operator at **Exploria Resorts**, you'll be the essential connector between our esteemed guests and our resort's wide range of services. This role puts you at the heart of our operations, enabling you to cultivate significant relationships with guests and team members. Our employers are filled with job satisfaction through their commitment to service excellence
**What does Exploria Resorts have to offer? **Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short - Long
- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, room rate discounts, growth opportunities, and more
**PBX Operator**
**Full Time**
**$15.00/Hour**
**3:00 pm-11:00 pm, Weekends and Holidays are Required.**
**Summer Bay Orlando by Exploria Resorts**
**Job Summary**:
The PBX operators deal with incoming calls, transfer callers to other individuals within an organization, and pass on messages. This involves routing calls, carrying out administrative duties, and sharing information.
**Responsibilities and Duties**:
- Responds professionally and courteously to incoming and internal calls by providing fast, accurate telephone and outstanding customer service skills
- All other tasks assigned by management
**Qualifications and Skills**:
- Must have strong hospitality and communication skills to interact with guests professionally
- Must understand and follow verbal/written instructions, work on multiple tasks simultaneously, and communicate verbally and in writing
- Good computer skills and detail-oriented
**Physical Demands**:
- Ability to stand for long periods
- Constant computer and phone usage
**Required Competencies**:
- Good communication skills with other staff and colleagues
- Perform various projects requested by supervisors/managers
- Ability to follow instructions
- Detail-oriented
- Phone etiquette
- Be Work independently, with little supervision
- Be able to work independently
