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Patient Coordinator
3 months ago
Patient Coordinator / Medical Assistant
**WHO WE ARE**
Nurocoach is a medical and mental wellness practice committed to helping Americans maximize their health outcomes through a truly holistic approach, with a focus on reducing reliance on prescription medications. There is role for pharmaceutical solutions, but we also focus on patient education of evidence-based practices such as sleep hygiene, mindfulness, and other lifestyle behaviors that promote self-advocacy and overall wellness. We DO NOT overbook appointments, as we believe our patients -- and our employees -- deserve our full attention and focus to become the best version of themselves.
**WHO WE ARE LOOKING FOR**
We are looking for talented individuals to educate our patients about telehealth services, help navigate insurance plan coverage, coordinate with referring medical practices and support our team of therapists to ensure a best-in-class experience.
The ideal team member will:
- have a positive attitude
- be exceptionally organized/detailed-oriented
- demonstrate a strong customer-service and problem-solving orientation
- enjoy working in a fast-paced team environment
- focus on continuous organizational improvement & personal development
- be committed to working toward a career in healthcare
**REQUIREMENTS**
- Associate Degree or equivalent (including Medical Assistant and other relevant certifications)
- Excellent oral and written communication skills
- Strong computer skills and comfort with technology
- Experience working in a customer service role, preferably in a healthcare environment
**KEY JOB FUNCTIONS**
- Receive inbound phone calls from existing and potential patients
- Manage administrative functions including benefits verification, invoicing, payment processing, and accounts receivable activities
- Serve as front-line resource for referral sources (hospitals, surgery centers, etc.)
- Potentially room patient and fulfill some medical assistant responsibilities such as taking vital signs, supporting patient education, assisting with prescriptions, etc.
**SPECIAL BENEFITS**
Nurocoach offers:
- competitive hourly wages depending on experience
- flexible hours and remote working opportunities
- rapid career-growth opportunities in office leadership and business functions such as Sales/Marketing
- potential tuition reimbursement to pursue ongoing education and licensure
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
**Benefits**:
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Paid training
- Parental leave
Medical specialties:
- Addiction Medicine
- Holistic Medicine
- Internal Medicine
- Neurology
- Ob/Gyn
- Pain Medicine
- Primary Care
- Psychiatry
- Sleep Medicine
- Wound Care
Schedule:
- Choose your own hours
Work setting:
- Clinic
- In-person
- Medical office
- Office
- Outpatient
- Telehealth
Ability to Relocate:
- Sugar Land, TX 77478: Relocate before starting work (required)
Work Location: In person