Equipment Repair and Appliance Technician

2 weeks ago

Grand Rapids, United States Prism Specialties of Grand Rapids, Lansing, and Northern Michigan Full time

**Equipment Repair and Appliance Technician**

Are you interested in working for a company that makes a difference in people’s lives? Do you want to work for a company that values its employees and supports professional development?

**Joining the Prism Specialties Team Provides**:

- Teamwork: Experience what it is like to work in a team environment surrounded by people who support and encourage you along the way
- Learning & Development: Develop your skill set within the company by increasing your knowledge and experience in the world of electronics restoration

**A Day in the Life of an Equipment Repair and Appliance Technician could include**:

- Troubleshoot, identify problems, and repair fire and water restoration equipment, including dehumidifiers, blowers, air scrubbers, hydroxyl/ozone generators, water extractors, etc.
- Read equipment manuals and understand how the equipment operates.
- Use a multi-meter to troubleshoot electrical problems.
- Inventory equipment and record model numbers, serial numbers, and take pictures using an iPad.
- Remove and/or replace equipment parts as needed.
- Test equipment and document final test result
- On-site evaluation of damaged electronics from insurance claims involving fire, water, or lightning strike damage
- Create an inventory report, remove and transport electronic items and appliances from the insured’s home or business
- Disassemble and evaluate electronic items to be cleaned, serviced, and/or repaired
- Test, clean, restore, and reassemble electronic items to pre-loss condition
- Deliver and reinstall appliances and consumer electronic items within the insured home or business

**What We are Looking for in You**:

- Excellent customer service skills; provide "white glove" service for our clients
- Solid multi-tasking ability, prioritizing skills, and attention to details
- Consistently exhibit empathy and compassion
- Comfortable working on-site in post-peril (fire, floods, etc.) environments
- Ability to lift and carry 50 pounds during pick-up and delivery activities

Prism Specialties specializes in the restoration of electronics, art, têxtiles, and documents for residential and commercial insurance claims.

Pay: $18.00 - $24.00 per hour

Expected hours: 38 - 50 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance

Schedule:

- 8 hour shift
- Day shift

Work Location: Hybrid remote in Grand Rapids, MI 49512

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