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Retail Staff Assistant

3 months ago

Glen Burnie, United States AAA Club Alliance Full time

**Become part of AAA’s established & trusted brand We’ve been serving our members for over 100 years**
- **No Sundays - 37.5 hour work week**
- **Bi-Weekly Pay - Plus a Monthly Incentive Plan based on your individual performance**
- **Over 3 weeks of paid time off accrued during the first year**
- **Complimentary AAA Premier level membership**
- Convenient Store Hours: Monday - Friday, 8AM to 6PM, and Saturday, 8AM to 3PM
- Competitive hourly rate based on experience and location
- Monthly Incentive Plan based on your individual performance
- Comprehensive health benefits package
- Over 3 weeks of paid time off accrued during the first year
- Paid time off to volunteer
- Tuition reimbursement
- 401(K) plan with company match
- Complimentary AAA Premier level membership

**What you’ll do**:

- Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals
- Plan domestic travel vacations (car rentals, hotels, vacation packages, maps, tour books and, triptiks)
- Answer incoming overflow calls for Roadside Assistance during high call volumes
- Lead, guide and direct the daily operations of the Retail Store, including administrative and associate-related issues in the absence of the Retail Manager
- Serve as backup to the cashiers

**What we are looking for**:

- Have a high school diploma/GED
- Minimum of six (6) months of sales/customer service experience
- Have effective communication skills both written and oral
- Proficient computer skills including the ability to multitask in several websites and programs
- Ability to read maps and geography knowledge a plus
- Satisfactory Background: Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:
**Job Category**:
Sales