Program Coordinator

4 weeks ago

Evanston, United States Northwestern University Full time

Reporting to the Manager of the Qatar Support Office, the Program Coordinator oversees a variety of Evanston-based operational functions and initiatives for Northwestern Qatar (NU-Q). Principal responsibilities include business travel arrangements for both internal and external visitors, coordination of weekly mail and shipping services, processing expense reports, invoices, and other financial operations, assisting with NU-Q events and activities on the Evanston campus, assisting with orientation and recruitment for student exchange programs, and maintaining day-to-day office functions and office organization. Program Coordination requires close collaboration with the diverse units at NU-Q and various departments within our partner schools and central administration in Evanston. The Qatar Support Office is a small team that manages a variety of activities for NU-Q, and the office's mission and duties will evolve.

**Administration**
- Manages day to day operations.
- Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
- Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives

**Budgets & Financial**
- Participates in budget preparation.
- Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.

**Communication, Outreach & Recruitment**
- Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
- Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.

**Evaluation**

Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.

**Events**
- Coordinates programming, educational, student, alumni, workshops, meetings, etc., including speakers, agendas, etc.
- Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
- Ensures that event details, including communication, venues, presenters, travel arrangements, materials, refreshments and technology, are arranged and completed in an appropriate and timely manner.

**Strategic Planning**
- Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.
- Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.)
- Organizes new student activities.
- Performs other duties as assigned

**Minimum Competencies and Qualifications**
- Bachelor's degree + 1 year program administration or similar experience; or 3 years program administration or similar experience

**Preferred Competencies and Qualifications**
- Experience with Northwestern financial and operational systems.
- Familiarity with issues in international education and Middle East culture
- Excellent communication, interpersonal, and organizational skills.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.
- The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today._

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