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Pharmacy Technician/order Entry

5 months ago

Phoenix, United States Procare LTC pharmacy Full time

**Procare LTC Pharmacy is seeking professional, Order Entry/Customer Service Technicians with a solid job history to join our growing team This is an customer service position in an office environment.**
- **About Us **_

**Clarest Health (Parent Company of ProCare LTC)** is not your typical pharmacy. We are a closed-door pharmacy (walk in services not offered) that services long term care and assisted living facilities ensuring the best quality of care. We are a mission driven company, striving to Advance Patient Health at Every Step.

Clarest Health is looking to hire **Call Center Pharmacy Technicians
- Long Term Care **to work in our brand new, state-of-the-art **Arizona Clinical Hub**.

**Available Schedules**: Various schedules available, all with rotating weekends

**Salary**: $18-24/hour (depending on experience)
- **About the role.**_

The Call Center Pharmacy Technician
- LTC is a critical contributor in getting patients the medications they need, when they need them. This requires you to enter new and refill prescriptions, provide excellent customer service while consulting telephonically with our customers, and work as part of a collaborative team to achieve efficient pharmacy operations. Approximately 70% of the time at work will be spent placing and receiving calls to other health care professionals. The remaining 30% of the time is allocated towards performing order entry of handwritten and electronic prescription orders.

**Key Responsibilities**:

- Provide superior customer service while consulting telephonically with customers regarding medication orders (accounts for 70% of responsibilities)
- Enter new and refill medication orders into the pharmacy software system with accuracy and efficiency (accounts for 30% of responsibilities)
- Collaborate with team members to achieve mutual success, ensure timely delivery of medications, and exceed customer expectations
- Monitor reports to identify medication orders requiring attention and resolve the identified opportunity
- Ensure department is meeting its commitments for pharmacy run times and exceeding expectations of our customers / colleague’s performing fulfillment

**Qualifications**:

- Responsible and professional
- Able to multitask and work in fast-paced environment
- Able to sit for an extended period of time
- Punctual and reliable
- Arizona Certified Pharmacy Technician
- **Why work for us?**_
- No more face-to-face meeting with customers as we are a closed-door pharmacy
- Employee Appreciation events
- Referral Bonuses
- Make a difference in the lives of others
- Excellent, low-cost benefits
- We are growing More growth means more opportunities and more

**Benefits**:

- 401(k) with company match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
- Work in an office space designed to meet your needs
- Culture that appreciates the work you do and the ideas you have
- Colleagues that share your customer focus and commitment to excellence

Pay: $18.00 - $24.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Physical setting:

- Office

Schedule:

- 8 hour shift

**Experience**:

- Pharmacy technician experience: 3 years (required)

License/Certification:

- AZ Pharmacy License (required)
- PTCB Certification (National Certification) (preferred)

Work Location: In person