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Experience Lead
4 months ago
Dunwoody, Georgia; Bloomington, Illinois; Tempe, Arizona; Richardson, Texas
- Technology and UX
- Regular Full Time
- 36817
**Job Description**:
**Overview**
We are not just offering a job but a meaningful career Come join our passionate team
As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.
We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more
Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team
**HUB LOCATIONS**: Dunwoody, GA; Richardson, TX; Tempe, AZ; or Bloomington, IL
**SPONSORSHIP: Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.**
**Grow Your Skills, Grow Your Potential**
**Responsibilities**
Our Experience Design area within Enterprise Technology - Digital Experience Department is seeking Experience Leads. This area is comprised of multiple teams that are passionate about enhancing experiences for State Farm associates, agents, and customers. Our work matters - we deliver user centered design solutions expressed through our State Farm brand that directly align with and positively impact our Enterprise goals.
As part of our team, you will work in a fast paced and highly collaborative environment. We’re at our best when we embrace diversity and model a co-creation approach to our work. To effectively deliver, we partner with a broad range of business partners, including developers, product owners, Marketing, and leadership, to name a few. We help our partners achieve their goals by proactively bringing customer centric design solutions to the table.
**Qualifications**
- Support product teams to achieve clear problem statements.
- Exercise a range of methodologies including design research, service blueprinting, collaborative design working sessions, and ideation to strategically define ideal experiences.
- Facilitate design-led workshops and reviews to engage and build alignment across business partners and product teams.
- Demonstrate an advanced ability to generate clear and pragmatic directions to the most complex business problems.
- Leverage your strategic thinking skills to seamlessly handle ambiguity with a calm, clear demeanor and successfully lead.
- Autonomously exercise strong critical thinking and sound judgment while independently making decisions within projects and providing consultation and oversight to those executing other projects
- 5+ years of applicable work experience in a UX or digital product design team
- Experience leading large enterprise-wide customer experience journeys in an agile environment.
- Experience working on mobile app teams, designing customer experience
- Experience mentoring junior designers.
- Experience working with Figma
- Experience working with Gitlab
- Experience working with Animations
Potential yearly incentive pay: up to 15% of base salary
LI-Hybrid
LI-LG1
SFARM
