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To-go Specialist/host

2 months ago

Milwaukee, United States Carson's Ribs Full time

Hourly, **PLUS** overtime (x1.5) **PLUS** tips

Carson’s Ribs is hiring happy, friendly, carry out/hosts/hostesses with part-time and full-time availability to start immediately.

Our staff is responsible for exceeding guests’ expectations by providing friendly and efficient service. Room to grow to other positions within the restaurant if you are interested in learning and moving up If you are a high-energy people person with a passion for true hospitality, we would love to meet you.

**Essential Functions**:

- Warmly greet guests in the restaurant.
- Answer telephones and take orders.
- Available to work a variety of hours, days and shifts, including weekends.
- Safely and effectively use and operate all necessary tools and equipment.
- Ability to communicate in English in order to perform and follow job requirements in written and spoken direction.
- Ability to multi-task calmly and effectively in a busy, stressful environment.
- Able to move and lift up to 10 pounds, frequently move.
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces.

**Key Responsibilities and Duties**:

- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs.
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy.
- Understand and respond knowledgeably to questions about the restaurant and menu.
- Understand and follow food allergy procedures and special orders/restrictions.
- Comply with all safety and sanitation guidelines and procedures.
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook.
- Get along well with others and be a team player.
- Other duties will be assigned as needed.

**Job Types**: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Employee discount
- Flexible schedule

Physical setting:

- Fine dining restaurant
- Upscale casual restaurant

Shift:

- Day shift
- Evening shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Commute:

- Milwaukee, WI 53203 (required)

Work Location: In person

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