Customer Service Representative

2 weeks ago

Duluth, United States Arrow Exterminators Full time

Are you ready to join a team where your contributions are valued, and your career growth is limitless? Look no further than **Arrow Exterminators** in Duluth, GA

As one of the largest home improvement companies in the US, we're committed to protecting the health and property of our customers while maintaining a family-friendly atmosphere that fosters unlimited growth opportunities. And here's the kicker - our **full-time Customer Service Representatives** receive **competitive pay** of $16 - $18/hour and **excellent benefits** that go beyond the ordinary, including:

- 3 different insurance plans
- A 401(k) with company match
- Health savings account
- Pet insurance
- 1 full week of vacation from day one
- 9 paid holidays that start right away
- Life insurance

So, if you're passionate about customer service and eager to make a difference, keep reading

**WHAT SETS OUR COMPANY APART**:
Founded in 1964, we are a privately held giant in the U.S. that redefines what it means to work for a large organization. We specialize in communication and relationship-building, emphasizing a people-centric approach Our commitment to the environment and our customers sets us apart as we go "Beyond the Call" to protect health and property in the most environmentally friendly way possible.

As one of the nation's largest companies, we stand out by preserving a close-knit family feel. What our employees love most about working with us is our incredibly supportive family atmosphere. You're not just a number here; you're a valued member of our family and integral to our company culture. We offer an amazing and thorough training program, whether you're working out in the field or the office. Our team members are our top priority Join us and discover a workplace that values hard work and integrity, and where you can thrive and grow

**WHAT YOUR ROLE ENTAILS**:
In this position, you start each day by fielding calls from our valued customers, using your keen detective skills to solve their pest-related mysteries and put their minds at ease. From scheduling services to updating customer files, no task is too daunting for you.

As you work diligently to ensure technicians are fully scheduled and accounts are paid, you can't help but feel a sense of accomplishment knowing you've made a difference in someone's day. And in between calls, you bond with your coworkers over shared victories and the occasional office prank. Yep, that's just another day in the life of a Customer Service Representative at Arrow Exterminators

**THE MINIMUM REQUIREMENTS TO BE CONSIDERED**:

- Working knowledge of Microsoft Office Suite
- High school diploma **or** equivalent
- Ability to maintain a professional appearance
- Ability to work a 40-hour (minimum) workweek
- Willingness to work mínimal overtime as needed

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