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Benefits Manager
2 months ago
Benefits Manager- Category:
- Professional Positions- Subscribe:
- Department:
- University-wide Benefits- Locations:
- Albany, NY- Posted:
- May 31, 2024- Closes:
- Open Until Filled- Type:
- Full-time- Position ID:
- 177231- Share
About The State University of New York:
The State University of New York is the largest comprehensive system of higher education in the United States, and more than 95 percent of all New Yorkers live within 30 miles of any one of SUNY's 64 colleges and universities. Across the system, SUNY has four academic health centers, five hospitals, four medical schools, two dental schools, a law school, the state's only college of optometry, and manages one US Department of Energy National Laboratory. In total, SUNY serves about 1.4 million students amongst its entire portfolio of credit
**Job Description**:
**Job Summary**
The Benefits Manager is an externally facing representative of the SUNY University-wide Benefits team. This individual collaborates with all team members, taking the lead with the non-retirement benefits the department sponsors (Long-term Disability and Paid Family Leave for UUP and M/C employees) as well as the non-retirement benefits we administer and advocate for on behalf of our 29 State campuses.
This individual is the main day-to-day benefits administrator, interacting directly with Human Resources and Benefits Administrators at our 64 State University and community college campuses, our internal SUNY and New York State business partners, and our external benefits providers and business partners.
This team member will work closely with business partners and colleagues to manage day-to-day operations, to resolve issues as they arise, and to provide leadership and planning in discovering and implementing long-term solutions. The Benefits Manager oversees departmental project work, is responsible for all deliverables to internal and external business partners, and maintains a set of smoothly run benefits deliverables.
This team member will supervise the Benefits Specialist on our University-wide Benefits team.
This team member will assist the Director in managing relationships with approved vendors/business partners for non-retirement benefits.
**Duties and Responsibilities**
- Partners with Director to build and maintain excellent relationships with all SUNY campus administrators, participants, leadership, and internal clients.
- Partner with Director in overseeing relationship with our Long-term Disability and Paid Family Leave insurance provider (currently The Standard), with a focus on their custom Ergonomic Assessment program for SUNY M/C and UUP employees.
- Lead day-to-day contact for The Standard.
- Oversees The Standard's Ergonomic Assessment program activities with participating campuses.
- Provide Long-term Disability and Paid Family Leave administration, including reconciling billing, fielding questions and addressing issues with insurance provider and campuses.
- Partners with Director to provide high-level oversight of ongoing Benefits programs, including service agreements with existing Benefits providers and crafting RFPs for potential new Benefits providers.
- Represents the SUNY retirement program at industry, State and SUNY non-retirement Benefits events.
- Direct involvement in the development, review and updating of all non-retirement Benefits-related policies and procedures.
- Leads benefits issues resolution process as situations arise on particular and across all SUNY campuses, coordinating with SUNY Counsel's Office, dedicated outside counsel for SUNY retirement plans and others (i.e., campus administrators, SUNY leadership, Office of the State Comptroller, Civil Service, Payroll) to facilitate resolution while providing direct assistance, outreach and support as needed.
- Lead benefits-related projects and provides analysis of processes and system interdependencies.
- Leads the design and delivery of ongoing non-retirement Benefits-related training for campuses.
- Develops and implements communications and educational programming for campuses and employees.
- Fields Benefits inquiries, including coordinating department responses to FOIL requests.
- Oversees the maintenance and updates to both public and private SUNY Benefits-related web sites.
- Oversees the revision, maintenance and dissemination of benefits publications, forms and literature.
- Conducts research and analyzes data related to the operation and administration of Benefits programs.
- Assume role of first and potentially main customer service representative for SUNY campus Benefits Administrators and potentially SUNY employees seeking assistance and issue resolution related to the Benefits we sponsor and/or administer.
- Proven skills in deconstructing complex situations and facilitating better communal understanding.
- Resource for campuses on questions related to health care plans, workers' compensation insurance, and other benefits, including, flex spending limits,
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