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Senior Benefits and Retirement Specialist
4 months ago
Senior Benefits and Retirement Specialist
Category: Human Resources
Department: Human Resources
Locations: Albany, NY
Posted: Jun 27, 2024
Closes: Open Until Filled
Type: Full-time Non-Exempt
Position ID: 178070
About The Research Foundation for SUNY:
The Research Foundation for The State University of New York (RF) is the largest comprehensive university-connected research foundation in the country.
Our mission is to provide talent, services, and technology that empower SUNY to research, innovate, and transfer discoveries that transform the world's knowledge economy.
Our vision is to make SUNY the best place for faculty, students, and staff to research, innovate and solve the world's most pressing problems.
The RF serves SUNY by providing essential administrative services that enable faculty to focus their efforts on educating students and performing life-changing research across a wide range of disciplines including Artificial Intelligence, Clean Energy, Biotechnology, Longevity, Substance Addiction, Nextgen Quantum Computing, Environmental Health, and Resiliency. We work with the academic and business leadership of SUNY campuses to facilitate research and discovery by administering sponsored projects and delivering intellectual property and technology transfer services that fuel innovation and move ideas and inventions to the marketplace.
The RF is committed to diversity, inclusion, and a working environment that enhances productivity creates personal and professional opportunities, unleashes everyone's full potential, and fuels innovation. We hold the organization and each other to the highest standards of integrity, accountability, and ethical behavior.
Visit and connect with us on Facebook, Twitter, and LinkedIn. Learn about SUNY at
Job Description:
FUNCTION & SCOPE:
Reporting to the Assistant Director of Benefits Programs, the Sr. Benefits and Retirement Specialist assists in general benefits administration with a focus on retirement benefits, including retiree health insurance for approximately 2,500 retirees across the enterprise. The Sr. Benefits and Retirement Specialist provides outstanding customer service to campus administrators located on SUNY campuses across the state, interacts with campus and central office administrators, benefit and retirement providers, employees, and retirees.
DUTIES:
- Administers the retiree health insurance process, including verification of eligibility, continuation of benefits, advise and educate retirees regarding their benefits.
- Conducts retiree health training for campus HR contacts.
- Assists with benefits communications, including retiree communications, letters, emails, website materials, and benefits handbooks.
- Analyzes benefit reports and files for accuracy of records, troubleshoot issues, and recommends solutions to the Benefits Administrator and Assistant Director of Benefits Programs to improve processes.
- Interacts with benefit and retirement vendors on day-to-day administration of all plans, including claims and eligibility resolution.
- Applies Research Foundation benefit policy and procedures, plan documents, contracts, government regulations (i.e., HIPAA, COBRA, FMLA, ACA, etc.) when corresponding and assisting campus benefits administrators, and benefit providers.
- Assists in the benefits enrollment process, maintenance of the HRIS benefits module for all benefit plans including continuation of benefits at termination and retirement.
- Assists in the implementation of new benefit plans and/or changes.
- Assists in the development and maintenance of internal controls, administrative procedures and desktop manuals for the function.
- Assists in identifying and resolving system issues in conjunction with the Benefits Administrator and Assistant Director of Benefits Programs.
- Provide outstanding customer service to campus administrators, employees, and retirees via phone or email.
- Assists on audits to ensure retirement contributions and records are accurate.
- Assists in retirement plan administration, including eligibility and contribution management
- Other duties as assigned.
REQUIRED EDUCATION/EXPERIENCE/SKILLS:
- Associate's degree preferred in appropriate field plus 3-5 years benefits and retirement administration experience or equivalent combination of education and experience.
- Experience with an HRIS system required, working knowledge of Oracle Advanced Benefits preferred.
- Excellent interpersonal skills with demonstrated ability to establish good customer service relationships.
- Excellent analytical and mathematical skills required.
- Excellent MS Excel / Word skills required.
- Must possess a skill set that lends itself to meeting high standards and expectations through extensive follow-up and follow through.
- Successful experience in a collaborative team dynamic.
Additional Information:
As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Review of applications will begin immediately and continue until the position is filled.
The Research Foundation for the State University of New York is not an agency or instrumentality of the State of New York. Employees of the Research Foundation for the State University of New York are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. The Research Foundation for the State University of New York operates under a contract with The State University of New York and receives no directly appropriated state funding
Application Instructions:
Applicants interested in applying MUST submit the following documents:
1. Resume/Cv
2. Cover Letter
After submitting your resume/CV, the subsequent pages enable you to upload your cover letter and additional documents.
Returning Applicants - Login to your RF SUNY Careers Account to review your application.
To apply, visit
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