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Customer Service Representative
4 months ago
**About us**
Charles Dumont and Son is a small business in Voorhees, NJ. We are a music book distributor that services music stores, schools and teachers.
Our work environment includes:
- Modern office setting
Customer Service Representative
**Responsibilities**:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Analyze customer needs and recommend appropriate products or services
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer accounts and update information as needed
- Collaborate with other team members to ensure customer satisfaction
**Skills**:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in using customer service software and tools
- Ability to multitask and prioritize tasks effectively
- Positive attitude and ability to work well in a team environment
If you are a motivated individual with a passion for providing excellent customer service, we want to hear from you Join our team as a Customer Service Representative and help us deliver exceptional experiences to our valued customers.
**Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.**
Pay: $16.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Voorhees, NJ 08043 (required)
Work Location: In person