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Customer Service Representative

2 months ago

Voorhees, United States Comcast Full time
Job Summary

This role serves as the primary point of contact for customers entering the Flyers Training Center. The successful candidate will provide exceptional customer service, assist with general inquiries, and perform various tasks to ensure a seamless experience for visitors.

Key Responsibilities
  • Assist customers with rental skates and equipment
  • Process payments for customers, players, and teams
  • Maintain a clean and organized rental area, ensuring skate pairs are properly stored
  • Answer general customer questions and provide information about programming and events
  • Respond to incoming calls and greet customers as they enter and leave the facility
  • Operate the cash register and manage daily transactions
  • Assist the Office Manager and General Manager with daily duties and tasks
  • Work a variable schedule, including nights and weekends, and be available for overtime as needed
Requirements
  • High School Diploma or equivalent required
  • 0-2 years of relevant work experience
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and transactions
What We Offer

Comcast is proud to offer a competitive compensation package, including a base salary of $16.00 per hour. Additionally, employees are eligible for a commission under the terms of an applicable plan, as well as a bonus. Comcast provides best-in-class benefits to eligible employees, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.

Comcast is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workplace that reflects the communities we serve.