Account Manager

3 days ago

New York, United States Global IT Full time

**Key Responsibilities**

**Sales**:

- Update client on new product offerings and market trends
- Exercise value engineering when interacting with client
- Work with Marketing Department to provide updated materials and information to client
- Seek out opportunities for ancillary products and additional services to offer up
- Provide prompt and courteous response to client inquiries, needs, requests, etc.
- Be available as needed for client face-to-face meetings, and other necessary communications
- Share story and promote depth and breadth of resources
- Promote the unique capabilities, knowledge, and expertise to client
- Remain cognizant and prepared for any anticipated client needs
- Possess an understanding of the competition for proper product positioning
- Negotiate with vendors for additional discounting for increased profitability
- Continually practice strategic social relationship building
- Carry out forecasting and strategic account plan
- Availability & willingness to take onsite meetings / field measure spaces

**Sales process**:

- Act as the liaison throughout the sales process by facilitating and managing all steps involved
- Coordinate necessary actions as they are carried by the Sales/Account Coordinator or Project Manager
- Monitor all reports (waiting, unbilled or aging)
- Mentor Junior Account Manager, if applicable

Skills & Qualifications
- Bachelor’s degree or equivalent
- 5+ years in the furniture industry; experience working at a dealership preferred
- Capable of reading and understanding blueprints, CAD or construction drawing
- CAD Experience / CET Experience
- Knowledge of Steelcase furniture
- Microsoft Office knowledge (Outlook/Excel/Word)
- Use of Hedberg to generate quotes
- Strong communication skills, both written and oral
- Strong customer service skills
- Well-spoken and able to convey ideas, thoughts, and information effectively.
- Highly motivated, persistent, and skilled negotiator
- Plans and carries our responsibilities with little to no direction
- Comfortable working independently
- Ability to take on and complete multiple tasks in a timely manner
- Handles deadlines and pressure with ease
- Works well in a team environment
- Ability to motivate others

Pay: $75,000.00 - $100,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's (required)

**Experience**:

- Account management: 5 years (required)
- CAD/CET/blueprint reading: 2 years (required)

Work Location: In person

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