Overnight Customer Service Rep

3 weeks ago


Peoria, United States Absolute Lock and Security Full time

Calling all night owls Our team at **Absolute Lock and Security** is hiring a diligent problem solver to join our **Peoria, AZ** team as a **full-time Overnight Customer Service Rep**. If you enjoy helping others and would like to partially work from home, this could be the job for you

In this night-shift position, you earn **$18.00 - $22.00/hour**. You have a **hybrid schedule** and enjoy **great benefits** like:

- Medical
- Dental
- A 401(k) plan with a 6% match

**QUALIFICATIONS**
- 1+ years of dispatching experience with an HVAC company or similar organization
- Excellent phone etiquette
- Computer proficiency and ability to type 30+ words per minute
- Familiarity with MS Word and Excel

A high school diploma or equivalent would be preferred. Customer service experience or fluency in both English and Spanish would be a plus.

**WHAT TO EXPECT**

You usually work from **10:00 pm - 6:30 am**. With our hybrid schedule, you can sometimes work from home

As an Overnight Customer Service Rep, you help ensure we can assist our clients through all hours of the day You're the heart of our nighttime operations, and you work with your team to provide prompt service whenever we're needed. Always friendly and professional, you answer phone calls and assist our clients however possible. You gather information about incoming job requests and efficiently dispatch technicians based on location and availability. By facilitating smooth communication and maintaining high levels of organization, you ensure we're always there when our customers need us

**WHO WE ARE**

Our family-owned company has been providing top-rate locksmith and security services to commercial and residential clients for generations. From electronic keypads and vaults to surveillance systems and panic hardware, we offer our clients the tools they need to protect their assets and their properties. We prioritize excellent customer service and provide high-quality work with a friendly and professional attitude. Our clients know they can trust us to offer seamless service in their times of need.

When you work here, you do more than join a company; you become part of a family People are at the heart of our company, and we want both our clients and our employees to be happy with us. **We truly care** about our team members, and we **have each other's backs**. It's important to us that our employees have a **healthy work-life balance**, so we offer **flexible schedules**. Plus, our team members earn **great pay** and **solid benefits**. Join us so you can **enjoy where you work**

**HOW TO APPLY


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