Overnight Dispatcher

It's time to put your organizational skills and problem-solving abilities to the test Join **Absolute Lock and Security** as a **full-time Overnight Dispatcher - Customer Service Rep** and help ensure our customers receive help whenever they need it. Our **Peoria, AZ** company prioritizes customer safety and well-being, and we're looking for a caring person who does the same. Could it be you?

**WHAT DO YOU DO?**

This partially remote position typically works from **10:00 pm - 6:30 am**.

As an Overnight Dispatcher - Customer Service Rep, you're the reassuring voice that greets customers when they call at night. You uphold a pleasant demeanor as you answer phone calls and assist clients. Whenever someone needs us, you promptly dispatch an available technician and fill them in about the job. You take excellent care of our clients and contribute to smooth business operations

**WHO ARE WE?**

Our family-owned company has been providing top-rate locksmith and security services to commercial and residential clients for generations. From electronic keypads and vaults to surveillance systems and panic hardware, we offer our clients the tools they need to protect their assets and their properties. We prioritize excellent customer service and provide high-quality work with a friendly and professional attitude. Our clients know they can trust us to offer seamless service in their times of need.

When you work here, you do more than join a company; you become part of a family People are at the heart of our company, and we want both our clients and our employees to be happy with us. **We truly care** about our team members, and we **have each other's backs**. It's important to us that our employees have a **healthy work-life balance**, so we offer **flexible schedules**. Plus, our team members earn **great pay** and **solid benefits**. Join us so you can **enjoy where you work**

**WHAT DO YOU NEED?**
- 1+ years of dispatching experience with an HVAC company or similar organization
- Excellent phone etiquette
- Computer proficiency and ability to type 30+ words per minute
- Familiarity with MS Word and Excel

These **preferred qualifications** aren't required, but they'd be nice to have:

- High school diploma or equivalent
- Customer service experience
- Fluency in both English and Spanish