Medical Front Desk Receptionist

2 weeks ago

Beltsville, United States Agape Family Medical Center Full time

**Medical Front Desk Receptionist**

The following details the duties of the Front Desk Receptionist at Agape Family Health Center.
- Registration and Appointments _
- Greets patients in a friendly, welcoming manner
- Collects copays and payments from patients during the registration process prior to seeing the provider
- Schedules follow up, physical, or telemedicine appointments for patients after their visit according to the stated guidelines provided.
- Provides clients with the necessary supports to complete their appointment including necessary paperwork
- Complete accurate registration information in both Collaborative MD billing system and Practice Fusion electronic medical records when registering new patients. Updating records with each client encounter
- Document Management and Phone Messaging_
- Diligently manages incoming faxes daily, ensuring timely uploading to appropriate patient for provider review.
- Responsible for sending, in a timely manner, appropriate documents and/or medical records to patient, specialist, and health care facilities when directed.
- Responsible for answering the phone in a friendly, welcoming manner.
- Appropriately documents caller’s message in the Electronic Medical Record and delivering to the appropriate Provider and/or staff member.
- Effectively communicating messages to patients in a clear and understandable manner as directed

Administrative Duties
- Attend monthly Clinical Staff meetings
- Maintain necessary usernames and passwords for insurance websites and office accounts.
- Maintain yearly HIPAA, OSHA, and CPR certification
- Provide cross coverage when needed within scope of practice
- Willingness to attend personal and professional development programs sponsored or supported by the office
- Growth potential to move into management position

Work Remotely
- No

Pay: $17.00 - $19.00 per hour

Expected hours: 8 per week

**Benefits**:

- 401(k)
- Paid time off

Healthcare setting:

- Outpatient
- Private practice

Medical specialties:

- Primary Care

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (required)

**Experience**:

- Medical Front Desk: 1 year (required)

Work Location: In person

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