Front Desk Administrator

1 month ago


Beltsville, United States C M Heating & Cooling Mechanical Services, Inc. Full time

Job description

**Responsibilities**:

- Answers and directs pone calls
- Maintains service and installation schedule
- Communicates with customers and technicians regularly to provide any update needed
- Keeps control of subcontractor’s hours on a daily basis.
- Keeps control of GPS activity and creates a biweekly spreadsheet per company vehicle.
- Communicates any office maintenance/repair needs to the building landlord
- Organizes and schedule Jobs, meetings and appointments
- Assists in the preparation of regularly scheduled reports
- Develops and maintains filing systems.
- Maintains vendor and customer contact lists
- Maintains fleet log
- Performs office supply order
- Keeps the front office organized and presentable to our customers
- Performs miscellaneous job-related duties as assigned
- Provides assistance and support to the office staff

**Requirements**:

- Proven working experience in a front office handling receptionist responsibilities
- Customer Service
- Professional appearance
- Basic experience on scheduling service calls
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Ability to organize, multitask, prioritize and work under pressure
- Strong organizational, time management and planning skills
- Proficiency in MS Office
- High School Diploma
- Must be able to type at a reasonable speed.

Pay: $16.00 - $18.00 per hour

Application questions
- How many years of Customer Service experience do you have?
- How many years of Front desk receptionist experience do you have?
- What is the highest level of education you have completed?
- Are you authorized to work in the following country: United States?
- Are you willing to undergo a background check, in accordance with local law/regulations?

Pay: From $16.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 2 years (required)

Work Location: In person



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