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Personal Banker- Float
4 months ago
Description:
**Coastal Heritage Bank** is seeking a talented and friendly **Personal Banker** to join our team at our Kingston location. As a Personal Banker, you will play a crucial role in providing exceptional customer service, assisting with account services, and cross-selling our loan and deposit products. This position may require floating between locations in the same area to provide support as needed.
**Why Choose Us**: At Coastal Heritage Bank, we are more than just a bank; we are a community that cares for our customers like neighbors, because they are. With over 140 years of serving our community, we take pride in offering a positive work culture, a highly competitive compensation and benefits package, and opportunities for career growth.
**Hours of Operation**:
Monday
- Thursday: 8:30-4:30
Friday: 8:30-5:00
Saturday: 8:30-12:00 - **2 Saturdays/month required.**
**Responsibilities**:
- Provide excellent and courteous customer service, ensuring positive customer experiences by attentively recognizing and responding to customer needs.
- Assist customers with account services, including account opening and closing.
- Process customer transactions accurately and efficiently, maintaining a balanced cash drawer and resolving discrepancies.
- Stay updated on bank products and services to provide accurate and complete answers to customer inquiries.
- Adhere to all established Bank policies and procedures, as well as Federal and State laws and Fair Lending regulations.
- Maintain a safe and secure facility, adhering to security and regulatory changes through regular training.
- Assist with various branch operations tasks, such as maintaining branch files, answering telephones, completing currency transaction reports, and handling cash shipments.
- Contribute to a positive and engaging work environment
**Who We're Looking For**: We are searching for a self-motivated individual with a passion for helping people and a keen attention to detail. If you enjoy working as part of a supportive team and are dedicated to providing exceptional service to our community, then we want to hear from you.
**Requirements**:
- High School diploma or equivalent.
- Experience in banking or retail sales/service.
- Strong analytical and interpersonal skills.
- Excellent internal and external communication skills.
- Computer proficiency in Word and Excel.
**ADA Requirements**: Must be capable of performing primarily sedentary work with occasional lifting of up to 25 lbs. Must be able to operate routine office equipment and work on a computer for extended periods when necessary.
**Working Conditions**: The role involves working indoors in a climate-controlled shared work environment with moderate noise.
