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Compliance Support Representative

3 months ago

Rock Hill, United States Community Medicine Foundation Inc. DBA North Central Family Medicine Center Full time

**Summary**:
North Central Family Medical Center is a non-profit Federally Qualified Health Center (FQHC) providing affordable and accessible patient-centered healthcare and pharmacy services to patients of all ages with locations in Rock Hill and Chester.

The role of the **Compliance Support Representative** is to assist and support the Compliance Manager to ensure that all compliance, risk management, OSHA, and HIPAA security activities are carried out in organizational compliance with state, federal, and other regulatory requirements. This position will also support efforts to promote a positive climate in which the Compliance Department is seen as being fundamental to the organization’s day-to-day operations.

**Essential Duties and Responsibilities **include the following. Other duties may be assigned.
- Perform administrative functions including scanning, copying, faxing, filing, data entry for assigned compliance and risk management activities
- Provide assistance including database logging for various compliance and risk management related activities
- Assist with various types of compliance and risk assessments, including walkthroughs and chart reviews
- Ability to correctly analyze data, interpret policies, procedures, and regulations for system compliance, risk and safety issues
- Identify and assess risk, through data, arising in the organization that make reference to prevailing regulatory requirements and best practices
- Perform routine tasks, producing objective, timely, and well-presented monitoring and auditing reports for distribution to senior management and the board of directors
- Review content for accuracy and consistency
- Assist with formatting presentations, spreadsheets, and word documents
- Organize and maintain compliance and risk related records and files, to include follow-up of all items required by regulators for audit purposes
- Assist in preparing for and responding to routine, scheduled, and/or unannounced federal, and state reviews/audits/filed claims
- Perform research on compliance and risk management related issues that arise from internal and external inquiries and report pertinent findings
- Serve as a resource for department managers, staff, physicians, and administration, as appropriate
- Conduct medical records reviews and assigned chart auditing
- Assist in maintenance and distribution of relevant educational materials and regulatory compliance updates
- Assist in maintaining compliance software programs, including uploading and organizing documents in the documents management system(s) (Performance Health, and Compliatric)
- Assist in onboarding of new hires
- Stays abreast of compliance issues and regulations related to the healthcare industry through training, self-development, research & networking
- Interact and communicate with internal departments and senior management as appropriate
- Attend and participate in assigned meetings as appropriate, and serve as note taker - (Risk Management Committee, Safety Committee, Patient Experience Committee, and IT/HIPAA Security)
- Other special projects as assigned

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

**Education/Experience**
- Minimum two (2) years’ experience in an ambulatory healthcare setting
- Must exhibit knowledge of medical terminology, anatomy, medical chart review, and ability to navigate Microsoft Excel

**Certificates and Licenses**
- Registered/Certified Medical Assistant

**Knowledge, Skills and Other Abilities**
- Ability to provide excellent internal and external customer service
- Reliable and dependable
- Excellent organizational skills
- Effective oral and written communications
- Familiar with compliance, risk management, and HIPAA security
- Ability to interact effectively and professionally with staff and patients is required
- Knowledge of medical records, electronic medical records, and clinical care process analysis

**Company Conformance Statement**

In the performance of their respective job assignments all employees are expected to conform to the following:

- NCFMC’s policies and procedures
- NCFMC’s confidentiality and professional provisions
- NCFMC’s compliance program
- NCFMC’s standards of conduct

**Work Environment**

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

**Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals