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Staffing Coordinator

1 month ago

Peoria, United States SYNERGY HomeCare of Peoria Full time

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, on their time, wherever they may be. And that starts with compassionate, care-minded people like YOU When you join the SYNERGY HomeCare team as a Staffing Coordinator, you will feel appreciated, recognized, and rewarded. Come join a rapidly growing organization who's mission is "Care that moves you". Grow in a career in the home care industry and reap the rewards both personally and professionally. We are looking for someone to join a team that is dedicated and passionate about providing care to those who need it whenever and wherever they may be.

Do you:

- Enjoy serving others?
- Place importance on details in your work?
- Excel at matching caregivers with clients?
- Thrive in a fast-paced and at times hectic environment
- Enjoy building relationships?
- Want to grow and develop with a rapidly growing organization with ambitious growth objectives locally and nationally
- Enjoy being part of a fast paced dynamic team environment
- Passionate about serving those who need care whenever and wherever they may need it.

We have an opening for a Staffing Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Staffing Coordinator to join our independently owned and operated national agency.

**Staffing Coordinator Benefits include**:

- Competitive pay with growth and bonus opportunities (dependent upon experience)
- Paid earned vacation and travel allowances.
- Potential company car
- Bonus potential
- Other benefits

**Staffing Coordinator Primary Responsibilities**:

- Schedule caregivers with clients and communicate to all parties
- Watch a daily visit list to be sure all caregiver shifts are completed for our clients
- Monitor and resolve late alerts and call offs
- Process care notes and invoices for client’s Long Term Care Insurance
- Participates in on-call rotation as assigned
- Confirm and update caregiver availability including vacation, sick time, and holidays
- Document skills and attributes of caregivers to ensure strong matching to clients
- Coach caregivers on policies and procedures
- Document data on caregiver performance
- Develop and implement caregiver recognition and retention programs
- Follow up with new caregiver hires to explain the scheduling process
- Establish a great rapport with caregivers, clients, and team members

**Staffing Coordinator Requirements**:

- **Experience** - One year experience in a home care/home health setting, fast paced staffing environment, Dr.'s office, dentist office, route scheduling or similar experience preferred
- **Education** - High school diploma
- **Skills** - Exceptional customer service skills, time management skills, excellent communication skills, attention to detail, and relationship building skills
- **Characteristics** - This is an autonomous position, so we’re looking for individuals that are self-motivated, willing to learn, and accountable.

This is an office based position and at times may require visits to client homes, hospitals, and other locations as determined.

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