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Front Desk Pm Supervisor

3 months ago

Scottsdale, United States Senna House Scottsdale Full time

What you will be doing
- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents
- Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
- Accurately manage and operate OnQ PM or PEP system at the front office, including all daily transactions and those which are not performed often.
- Accurately check AM and PM discrepancy reports.
- Communicate with Housekeeping and Engineering and Pool Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments.
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Ability to Relocate:

- Scottsdale, AZ 85251: Relocate before starting work (required)

Work Location: In person