Manager - Business Office

4 weeks ago

Mesa, United States Atlas Healthcare Partners Full time

Banner Surgery Center - Mesa is managed by Atlas Healthcare Partners. Conveniently located between the loop 202 and US 60 at 2626 E University Dr Suite 104 Mesa, AZ 85213, the surgery center offers exceptional care and outstanding customer service to patients and physicians in the Mesa Community. This ASC is adaptable to all specialties and offers 3 operating rooms, 6 Preop/ 5 PACU Bays, and 1 Consultant Room. Banner Surgery Center - Mesa prides itself on friendly customer service and the highest standards of quality patient care.

Atlas Healthcare and Banner Health have partnered to manage, operate and grow Banner Surgery Centers throughout the Southwest. As one of the fast-growing healthcare partnerships, their focus is to provide exceptional care and outstanding customer service to every patient, every physician, every time. All this while focusing daily on their company core values of Integrity, Culture, Teamwork, Respect, and Results. We provide top of the industry health and dental benefits with a matching retirement package. It’s a special working environment and one we believe you will greatly enjoy.

**PAY CLASS**: Full-time
**PAY TYPE**: Salary

This position is responsible for managing the daily operations of an ambulatory surgery center. Primary responsibilities include supervising business office support staff and assisting in the management of those related functions and processes.

ESSENTIAL FUNCTIONS
- Supervises daily activities of two (2) or more FTEs administrative support staff to ensure smooth work flow and operation of department. Coordinates team activities and the staff-to-workload ratios to accomplish the most effective use of resources. Conducts all hiring, performance reviews, counseling/disciplinary action and termination of office staff. Manages any human resources/personnel issues for office staff.
- Overall manages the center business office functions which may include but is not limited to: patient admissions and registration, insurance verification, prior authorizations, scheduling, patient financial consultation, and medical records.
- Serves as liaison between the center and the central business office.
- Collaboratively with the center administrator and nursing director, establishes and manages patient experience program.
- Oversees center office supply inventory and ordering.
- Collaboratively with center administrator, nursing director, and compliance team, ensures center’s compliance with all local, state, federal, HIPAA, AAAHC, and OSHA requirements.
- Coordinates the resolution of issues related to physicians and their office staff.
- Collaborates with others as needed such as human resources, finance, information technology, compliance.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

**NOTE**: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

MINIMUM QUALIFICATIONS
- Requires a level of literacy, communication and math skills as normally demonstrated at the level of an Associate’s Degree.
- Requires a level of knowledge and ability normally demonstrated by at least three years’ experience in a physician's office or medical environment.
- Requires excellent communication and organizational skills.

PREFERRED QUALIFICATIONS
- Bachelor's degree preferred.

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