Titktok E-commerce Operation Specialist

2 months ago

New York, United States Kepler Mission Design Full time

**Resonsibility**:

- Responsible for TikTok Shop US consumer growth and implementing relevant content(short video/livestream) strategies, both for first-time consumer and repeated consumers
- Familiar with content and e-commerce business, including content growth and campaign organizing, consumer content hobbies on the TikTok shop platform
- Iterate insights and strategies about content growth for the Growth team to drive a fast growing consumer base and GMV
- Gather and analyze data and trends to draw out key insights and recommend policy, process, and product improvements
- Proposal and implement marketing strategies, including but not limited to seller performance incentives, agent management, and business distribution, that boost our visibility and engagement on the platform
- Dive deep into TikTok's culture and user behavior, crafting and applying
- Analyze and interpret the business data and the Tiktok shop platform policies in-depth, monitor all links, find existing problems and assist in developing corresponding solutions
- Conduct market research, engage internal parties to understand behavior, and motivations, and identify opportunities.

**Requirement**:

- Bachelor degree or above, 2+ years of hands-on and in-depth experience in e-commerce governance and implementation, analytics, online operations and escalation environment, social media operations, and research, or more than 2 years experience in content operation or influencer livestream operations, familiar with platform strategy, digital marketing and promotional strategies
- Excellent data analysis skills, able to identify trends and issues behind the data and take swift action, and identify insights from quantitative and qualitative data
- Familiarity with digital marketing and promotional strategies, and Familiarity with e-commerce risk management and ecosystem management - as well as strategic business sensitivity
- Ability to multitask and prioritize in a fast-paced environment and strong cross-team communication and collaboration abilities, capable of managing time and resources effectively in a multitasking environment

This position offers a dynamic opportunity to contribute to our online sales growth and enhance the overall customer experience. If you have a passion for e-commerce and possess the required skills, we would love to hear from you.

**Job Types**: Full-time, Part-time, Internship

Pay: From $60,000.00 per year

Expected hours: 40 per week

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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