Document Printing
4 weeks ago
Our client is seeking a Document Printing E-Commerce Clerk to join their dynamic team in the Long Island City office. This 2nd shift position plays a crucial role in ensuring our clients receive the document solutions they need quickly and efficiently, while also supporting their thriving e-commerce operation. Hours and days required Monday to Friday 4pm-12am
Responsibilities:
Document Printing s Scanning:
• Operate high-volume printing and copying machines, including utilizing advanced printing/copying software features.
• Perform routine maintenance tasks such as changing toner cartridges, loading paper, clearing jams, and replacing waste toner and staple cartridges.
• Utilize binding equipment and perform finishing requests like cutting, binding, and padding.
• Process incoming printing requests (both hard copy and electronic), locate printing orders, and prepare finished jobs for shipping.
Document Assembly:
• Assemble documents with both standard and custom legal tabs, ensuring accuracy and clarity.
E-Commerce Support:
• Process and fulfill e-commerce orders for printing-related products.
• Answer customer phone calls and emails regarding printing and document management services.
Overall:
• Provide exceptional customer service with a professional and positive attitude.
• Meet deadlines and work overtime as needed.
• Follow instructions and handle the physical demands of the job.
• Proficiently operate a variety of document reproduction equipment including paper cutters, folders, staplers, inserters, collators, counters, binding machines, and drill presses.
Qualifications:
• 1 year of experience working in a print shop or document management environment.
• Experience with document assembly, including creating tabs (standard and custom legal) is a plus.
• Excellent customer service skills with the ability to communicate effectively over the phone and in writing.
• Proficiency in Microsoft Office Suite preferred.
• High School Diploma or GED required.
• Strong attention to detail and a commitment to quality.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Basic computer literacy and willingness to learn new software programs.
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