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Office Assistant

3 months ago

Sanford, United States Guard Dog Security Full time

**Guard Dog Security** is a fast-growing wholesale/e-commerce/retail space company and is out to revolutionize how we buy personal security products. Our innovative brand is growing in presence and we're looking for key team members to further our mission. Careers at Guard Dog Security (Skyline USA) go beyond competitive pay and offer a fun and fast-paced environment. Individuals with high energy that are passionate about making a change will fit right in.

**We're looking for a vibrant, organized and detail-oriented Office Assistant for immediate hire**

**Snapshot of tasks/duties**:

- **Order Processing**: Efficiently process customer orders, ensuring accuracy and timelines
- **Sales Admin Support**: Provide assistance to sales teams through administrative work and communication (no actual sales needed)
- **Customer Service**: Provide exceptional customer support when needed
- **Order Management**: Handle recurring orders from key partners
- **Reporting**: Assist in generating internal reports
- **Inventory Management**: Keep inventory portals updated
- **Order Optimization**: Address discrepancies and optimize order fulfillment
- **New Customer Onboarding**: Manage new customer documentation
- **Order Follow-Up**: Collaborate with the warehouse team to ensure order fulfillment
- **Logistics Oversight**: Monitor transportation portals for assigned carriers
- **Label Creation**: Generate shipping labels
- **Communication**: Keep stakeholders informed and address issues
- **Payment Handling**: Manage and processing payments
- **Invoice Management**: Organize processed invoices
- **Logistics Coordination**: Obtain ETA and inventory updates
- **Shipping Expertise**: Utilize Shipstation for shipping quotes
- **SOP Maintenance**: Assist in SOP creation and updates

**Qualifications**:

- Attention to detail and organizational skills.
- Strong communication skills.
- Ability to multitask and adapt in a fast-paced environment.
- Team player with a positive attitude.
- Be proficient with Google Suite (Google Docs, Sheets, etc.).

If you are interested in joining our team as an Office Assistant, please submit your resume today

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person