Director of Student Services

2 weeks ago

Queens, United States St. John's University Full time

St. John’s, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

**Department**:
The Peter J. Tobin College of Business

**Specific Job Title**:
Director of Student Services

**Reports to**:
Dean of Tobin College of Business

**Campus**:
Queens

**Job Summary**:
Reporting to the Dean, the Director creates, manages, and leads co-curricular programs and student activities for undergraduate and graduate students in the Tobin College of Business at the Queens and Manhattan campuses. The Director will also focus on engaging the large community of commuter students, residential students, and students studying remotely.

**Essential Functions**:

- Lead co-curricular and extra-curricular strategy development and implementation for the school’s undergraduate and graduate programs at the Queens and Manhattan campuses.
- Ensure supervision of student clubs in collaboration with faculty advisors and according to university policies and the integration of student clubs into undergraduate and graduate experience and distribute information about extracurricular programs to student groups and faculty and staff advisors.
- Market and promote the Global Destination Courses (GDC) for Tobin (info sessions, orientations, study abroad fairs, etc.).
- Cultivate and support relationships with the Office of International Education and assistant provost for global initiatives and GDCs.
- Liaise with the Center for Student Success and the Dean of Students on issues around students in crisis.
- Provide managerial oversight for undergraduate and graduate student events, including student recognition event, and yield orientation activities in collaboration with graduate and undergraduate offices.
- Recruit and manage student ambassadors to help create and promote student activities.
- Collaborate with Business Career Services, Alumni Relations, Advancement staff, and Tobin alumni on key events.
- Collaborate with Marketing Communication across the most relevant internal and external mediums to reach current students and highlight student life to prospective students.
- Maintain an electronic master calendar of events.
- Engage in other duties as assigned.

**Competencies**:

- Strong interest and passion for engagement with a diverse array of students
- Imaginative outside-the-box thinker with ideas for effectively building community around the student population
- Creative problem-solver with strong work ethic and attention to detail
- Excellent organizational, project, and time management skills
- Ability to balance multiple priorities and meet deadlines
- Positive attitude and willingness to learn, pivot, and adapt
- Comfort with working collaboratively on a team
- Proficiency in Microsoft Office, Google Workspace, and social media platforms such as Instagram, LinkedIn, TikTok, and Twitter/X
- Live within commuting distance to St. John’s Queens and Manhattan campuses

**Work Environment**:
This position works in a professional office environment with the ability to handle confidential matters. It requires using a desktop computer, photocopier, and fax machine.

**Physical Demands**:
While performing this job, the employee will be sitting and occasionally may be needed to stand at events; move about; sit; climb stairs; and communicate.

**Position Type/Expected Hours of Work**:
This position is full-time, Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Friday, 8:30 a.m. 3:00 p.m.

**Required Education and Experience**:

- Bachelor’s Degree in related field.
- At least, 5 years of relevant experience.

**Preferred Education and Experience**:

- Master’s degree strongly preferred.

This position may be relocated to any of St. John’s University’s physical locations at any time.

St. John’s offers a competitive compensation program which is commensurate wit

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