Patient Liaison

2 weeks ago

Los Angeles, United States CEDARS-SINAI Full time

**What you will be doing in this role**:
The Patient Liaison is responsible for providing efficient, personalized high-level concierge services to patients. This individual serves as a designated patient navigator ensuring timely access to clinical services and providing information and resources to patients to optimize their experience. The Patient Liaison researches and stays current on Cedars-Sinai specialty services, assists with medical record requests, pre-admission paperwork, appointment/test/procedure scheduling and follow-up, and demonstrates cultural sensitivity. Your duties will include:

- Serving as liaison between Cedars-Sinai specialty programs and patients.
- Providing patients with details on their care plans, ensuring timely scheduling of clinical appointments and arranging for all non-patient care services that support the delivery of high-quality, patient-centric care.
- Accompanying patients to appointments and visiting patients while in the hospital. Aiding in navigating CSMC systems and processes
- Ensuring that all non-clinical needs (e.g., language, diet, religion, cultural tourism/accommodations) are being arranged.
- Managing the post-discharge process for patients, including providing packaged medical reports, physician instructions and discharge prescriptions.

In this role you will need to demonstrate full command of a foreign language to provide interpretation services for patients. You may also be required to translate medical records for second opinion/consultations.

You will be asked to interface with other Cedars-Sinai departments and physician offices, as well as external partners (e.g., embassies, insurance companies, referral agencies, consultants, and third-party vendors) to support the delivery of high-quality patient care.

This is a limited term, benefitted role, which is anticipated to last through approximately October 1, 2024

**Qualifications**:
**Requirements**:

- High School Diploma/GED required. Associate degree/College Diploma in Hospitality or a related major preferred
- Minimum of 2 years’ experience functioning in a concierge/liaison role or equivalent role required.
- Passing the Cedars Sinai Medical Interpreter Exam.
- Must be fluent in Arabic.

**About Us**:
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars
- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

**About the Team**:
Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.

**Req ID** : 1871

**Working Title** : Patient Liaison - Arabic (Limited term)

**Department** : International Health

**Business Entity** : Cedars-Sinai Medical Center

**Job Category** : Patient Services

**Job Specialty** : Patient Relations

**Overtime Status** : EXEMPT

**Primary Shift** : Day

**Shift Duration** : 8 hour

**Base Pay** : $30.45 - $47.20

  • Community Liaison

    Found in: beBee jobs US - 1 week ago

    Los Angeles, California, United States VyncaCare Full time

    Overview: Hybrid opportunity Community Liaison needed in the Los Angeles area Business Deveolpment: Enhanced Care Management$75k-$85k plus unlimited bonus potentialmileage $0.67 Position Summary: The ideal candidate should be self-motivated, energetic, compassionate, and have a strong background in community support and patient engagement. You will be...

  • Patient Service Representative

    Found in: beBee jobs US - 2 weeks ago

    Los Angeles, California, United States UCLA Health Full time

    Major duties include but are not limited to: Acting as a liaison for the patients and physicians in the practice. Assisting patients in accessing service within the health system Facilitating communication with referring physicians Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect. Serve as liaison...

  • Patient Service Representative

    Found in: beBee S US - 2 weeks ago

    Los Angeles, United States UCLA Health Full time

    DescriptionMajor duties include but are not limited to: * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system * Facilitating communication with referring physicians * Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care...

  • Patient Service Representative

    Found in: beBee jobs US - 2 weeks ago

    Los Angeles, California, United States UCLA Health Full time

    Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians.Major duties include but are not limited to: Acting as a liaison for the patients and physicians in the practice. Assisting patients in accessing service within the health system. Facilitating communication with...

  • Patient Navigator

    2 days ago

    Los Angeles, United States Clinica Romero Full time

    **Position Title**: Patient Navigator **Status**: Full-time/Union **Department**: Quality Improvement/Quality Assurance **Position Reports to**: Quality Improvement/ Quality Assurance Manager and Quality, Compliance & Risk Management Director **Benefits**: Healthcare Insurance 11 Paid Holidays Personal Days Vacation Sick Leave (10 days per year) 403 B...

  • Float Patient Service Representative

    Found in: beBee jobs US - 5 days ago

    Los Angeles, California, United States UCLA Health Full time

    In this role you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians.Major duties include but are not limited to: Acting as a liaison for the patients and physicians in the practice. Assisting patients in accessing service within the health system. Facilitating communication with referring...

  • Physical Evaluation Board Liaison Officer

    2 days ago

    Los Angeles, United States CareerBuilder Full time

    Get started on an exciting career in health information management. Were with you every step of the way. SUMMARY. This individual serves as the Physical Evaluation Board Liaison Officer (PEBLO) for the medical treatment facility (MTF) and its geographic area of responsibility. Provides Disability Evaluation System (DES) guidance in accordance with...

  • Patient Service Representative

    Found in: beBee S US - 3 days ago

    Los Angeles, United States UCLA Health Full time

    DescriptionIn this role you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:    * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system. * Facilitating...

  • Patient Navigator

    2 days ago

    Los Angeles, United States Clinica Romero Full time

    Job DescriptionJob DescriptionSalary: $21.84Position Title:                          Patient Navigator  Status:                                      Full-time/UnionDepartment:                            Quality Improvement/Quality AssurancePosition Reports to:                Quality Improvement/...

  • Patient Navigator

    1 week ago

    Los Angeles, United States Clinica Romero Full time

    Job DescriptionJob DescriptionSalary: $21.84Position Title:                          Patient Navigator  Status:                                      Full-time/UnionDepartment:                            Quality Improvement/Quality AssurancePosition Reports to:                Quality Improvement/...

  • Patient Navigator

    1 day ago

    Los Angeles, United States Medix Full time

    Job Description Patient Navigator Sched: Monday-Friday 8am-5pm Location: Los Angeles California 90033 United States Pay: set $21.00 Department: Quality Improvement/Quality Assurance Position Reports to: Quality Improvement/ Quality Assurance Manager and Quality, Compliance & Risk Management Director My organization is seeking a Patient Navigator...

  • Patient Service Representative

    4 days ago

    Los Angeles, United States University of California Full time

    Description Major duties include but are not limited to:* Acting as a liaison for the patients and physicians in the practice.* Assisting patients in accessing service within the health system.* Facilitating communication with referring physicians.* Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care...

  • Patient Service Representative

    Found in: beBee S US - 2 weeks ago

    Los Angeles, United States UCLA Health Full time

    DescriptionReporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:     * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system. *...

  • Patient Service Representative

    Found in: beBee S US - 2 weeks ago

    Los Angeles, United States UCLA Health Full time

    DescriptionIn this role you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: * Acting as a liaison for the patients and physicians in the practice * Assisting patients in accessing service within the health system * Facilitating communication...

  • Patient Service Representative

    Found in: beBee S US - 2 weeks ago

    Los Angeles, United States UCLA Health Full time

    DescriptionReporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system. *...

  • Patient Navigator-acx

    7 days ago

    Los Angeles, United States JWCH Institute Full time

    **Position Purpose**: The Patient Navigator will work closely with healthcare teams, resource providers and key stakeholders including the City of Hope (COH) to improve coordination of patient care to overcome barriers to cancer screening. The Navigator will assist clients and family members by identifying their needs, linking them to resources, and...

  • Patient Retention Specialist HIV

    1 week ago

    Los Angeles, United States To Help Everyone Health & Wellness Centers Full time

    Job DescriptionJob DescriptionEssential Duties and Responsibilities:Identify clinic patients not engaged in HIV medical care within the past 7 months.Work as an integral part of the medical care coordination (MCC) services team, including participating in team meetings.Act as a liaison for clinic patients recently released from incarceration to ensure timely...

  • Patient Service Representative

    Found in: Talent US C2 - 6 days ago

    Los Angeles, United States UCLA Health Full time

    JOB DUTIES Description Major duties include but are not limited to: * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system. * Facilitating communication with referring physicians. * Referring patients to appropriate resources and providing follow-up through telephone...

  • Patient Retention Outreach Specialist

    6 days ago

    Los Angeles, United States To Help Everyone Health & Wellness Centers Full time

    Job DescriptionJob DescriptionEssential Duties and Responsibilities:Identify clinic patients not engaged in HIV medical care within the past 7 months.Work as an integral part of the medical care coordination (MCC) services team, including participating in team meetings.Act as a liaison for clinic patients recently released from incarceration to ensure timely...

  • Patient Service Representative

    6 days ago

    Los Angeles, United States University of California Full time

    DescriptionReporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: * Acting as a liaison for the patients and physicians in the practice. * Assisting patients in accessing service within the health system. * Facilitating...