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Showroom/administration Support

2 months ago

Houston, United States Hajoca Corporation Full time

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Moore Supply Company is one of those trade names and is looking for a Showroom/Administrative Support Person at their Houston/West location.

Pay for this position is between $15 and $17 per hour at this location.

Job Summary

This position will be a support role for our showroom team with the intended goal of growing into a full time sales role. Showroom sales personnel provide expert product selection assistance and design advice to our showroom customers. They ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals.

Job Duties
- Answering the phone, greeting customers, customer service, order entry, price quotes, qualifying customers
- Clerical support for our sales team.
- Detailed oriented with strong organizational and analytical skills.
- Ability to work well both independently and within a team environment.
- Providing customers with reliable information regarding product specifications, product suitability, pricing, and availability
- Entering sales orders and bids, expedite purchases, and maintain customer communication to ensure an accurate and timely order processing
- Process showroom sale returns and refund paperwork in accordance with company policy and procedure.
- Foster positive vendor and manufacturer relationships for a seamless sales cycle.
- Maintain product literature files to ensure the most current and accurate information is always provided to our customers.
- Keep showroom clean, neat, current, stocked and safely displayed.
- Maintaining and organizing daily ship tickets, invoices, cancelled orders, and credits
- Organizing and filing inbound purchased orders from vendors
- Assistance and management of office supplies
- Filing and organizing daily reporting documents.

**Knowledge, Skills, and Abilities**:

- Outstanding customer service, verbal/telephone and written communication skills.
- Establish and maintain positive working relationships with customers, vendors and co-workers.
- Comprehensive knowledge of product and kitchen/bath design trends; able to suggest appropriate related products for purchase and to promote the value-added services offered.
- Identify customer needs, provide profitable solutions and close the sale.
- Able to plan, organize and multi-task.
- Ability to be self-directed, detailed and highly organized in work activities.

**The benefits of working with us**:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):

- Medical, dental, vision, and prescription coverage
- Accident and Hospital Indemnity coverage
- Life insurance and Long Term Disability
- Pre-tax accounts for healthcare and dependent care
- Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)

**Full-time and part-time benefits**:

- 401(k)
- Retirement cash account with company contributions
- Targeted training programs focused on your personal and professional growth
- Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement.

EEOC Statement
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).

Background Screening Statement