Regional Manager

2 weeks ago

Orange, United States Quality Management Group Full time

_**Our team is growing We are looking for Regional Managers in the Orange County, CA Area. Remote work is not available for these positions.**_

Our mission is to empower our employees to serve, to build a place that people love to work, to leverage technology, to grow responsibly, and to maximize owner return and satisfaction. Our values have proven that this is only possible through Trust, Respect, Development, Adaptability, and Sustainability.

We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future.

***

The Regional Manager is responsible for the overall management and operations of residential rental properties and is directly responsible for the financial viability of the property. They act as the company representative in all matters related to investor, owner, or owner representative reporting, meetings, discussions, and relations. They also ensure the properties are managed in accordance with the Property Management Agreement and the Owner Approved Operating Budget.

Recruits, hires, and trains property level staff, directly or indirectly. Responsibly delegates appropriate duties and monitors individual performance; coaches, counsels, and disciplines; sets measurable goals; writes and delivers site management performance reviews and ensures other site staff performance reviews are appropriately written and delivered.

**ESSENTIAL FUNCTIONS**

**Competency**

To perform the job successfully, an individual should demonstrate the following competencies:

- Analytical - Collects and researches data; uses intuition and experience to complement data; has appropriate balance between time to analyze and time to act.
- Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
- Project Management - Coordinates projects; tracks projects to appropriate detail; completes projects on time and within budget. Conducts regular and routine inspections of the property noting general appearance and condition relative to curb appeal and repairs required for persona safety or asset preservation. Handles capital projects, directly or indirectly by preparing project scopes of work, bids out project work, ensures appropriate contracts, lien waivers and payment policies are followed.
- Customer Service - Manages difficult or emotional customer situations calmly and efficiently.
- Interpersonal Skills - Focuses on solving conflict without blame; maintains calm demeanor while managing difficult or emotional situations; maintains confidentiality; remains open to ideas and change.
- Oral Communication - Speaks clearly and persuasively; is a good listener and responds in a concise manner; demonstrates group presentation skills; participates in meetings.
- Written Communication - Writes clearly and informatively; uses proper grammar.
- Teamwork - Gives and welcomes feedback; willing to share knowledge; supports team decisions without a personal agenda.
- Visionary Leadership - Displays passion and optimism; inspires respect and trust. Displays original thinking and creativity.
- Leadership - Exhibits confidence in self and others; inspires staff to achieve goals and objectives; leads by example; identifies employees with promotion potential and develops that potential; consistently strives, and encourages staff to strive, for new levels of performance excellence.
- Business Acumen
- Proactively manages to the owner's financial goals; understands financial reporting; demonstrates depth of knowledge in marketplace of asset. Prepares various reports including annual budgets-forecasts, monthly action reports and financial statement narratives.
- Diversity - Demonstrates knowledge of EEO and fair housing policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
- Ethics - Keeps commitments; works with integrity and ethically; upholds organizational values.
- Judgment
- Uses facts and appropriate intuition in making sound decisions; weighs options and takes educated risks.
- Motivation
- Self-motivated; remains effective and motivated in difficult situations or with mínimal recognition; sets and achieves own goals.
- Planning/Organizing - Appropriately prioritizes duties and tasks; able to shift priorities with mínimal notice; sees the big picture and does not waste time on minute detail.
- Professionalism - Reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own and subordinate actions.

**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, ski

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